Tesla's customer service for delivery is just so unreasonable and arrogant.
I got a text message Friday (07/15) noon saying my model x is scheduled for home delivery on Sunday (07/17) afternoon. Before that, I didn't even have a VIN but just an EDD of 07/26 - 08/19 (I rejected a delivery once on 06/30. At that time they also notified my only two days in advance and I was out of town so couldn't take the delivery, and they declined to reschedule). I replied that I might not be able to make it considering I need to secure an auto loan within such a short time frame not to mention that most banks close on Saturdays, but no one replied. So I rushed to a Tesla store to speak to someone there, and they told me that I had to take the delivery on Sunday because I have rejected once and this is my last chance, otherwise they will permanently cancel my order. I begged them to give me maybe one or two days so I have enough time to get the auto loan approved but they refused. They told me that they always have this 3-day turn over policy and there is no exception. A total bullshit!
This is just so ridiculous. I have waited Tesla for 1 year and 3 months (My order date is on April 2021), but Tesla cannot wait me for even one day? What if I won't be around on Sunday, are they really going to cancel my order? So shameless. Even though I am paying in full, if I had to sell stocks, I don't see how it is possible to get the trade settled and money transferred to a checking account before Sunday. It feels like they are trying to either force me to use Tesla finance (The rate is 4.xx%) or cancel my order.
It was 1pm when I left the Tesla store. I didn't have time to shop around so I rushed to my city's credit union and luckily they are so efficient and secured my loan before they close. They told me they will mail the check to Tesla overnight, but considering it is weekend, I am not sure if Tesla will receive the check before Sunday's delivery time. Finger-crossed.
FYI, my VIN number is 3542XX, so it should be built very recently. If I successfully got my model x tomorrow, I will post any new findings in a later post.
If Tesla eventually cancelled my order after all these hassles, just because they didn't get the check before tomorrow, I will sue them for sure!