Yours is the exact same as mine then.
Seems like they would do a little troubleshooting before just replacing the seat, but maybe the sensor is part of the seat and it's just easier and less time consuming to replace the entire seat.
I've watched several videos and done some researching about the issue. There are various ways to potentially solve it with replacing the seat to be the last resort and an invasive process. And yeah, there is 1 sensor right under where you sit so they could take it apart and replace it but replacing the entire seat is probably the easier way and is less prone to causing additional issues.
Yeah but in Tesla fashion so it could be a day or 2 before your appointment. My appointment has gotten pushed back twice already.
A day or two before would be fine. I just don't want to show up and have the appointment canceled when I get there.
You can always reschedule it in the app to a better time or later day that suits you. If you put in the Service ticket very recently, then I would probably expect your new appointment might get rescheduled as well when next week comes.
I knew I could change the appointment time, but I thought if I did I would be immediately rescheduled. I would like to get this resolved.You can always reschedule it in the app to a better time or later day that suits you. If you put in the Service ticket very recently, then I would probably expect your new appointment might get rescheduled as well when next week comes.
I'll let you know what happens with my appointment. Fingers crossed that they don't push it yet again.
Thanks for the info. Looks like you got a technician who was willing to take time and fix the bent pin instead of replacing the entire seat. In most cases they just replace the entire wire harness or the entire seat without attempting to diagnose and fix faulty connection.@hohjoe @championwaqas
Dropped my car off at Tesla service yesterday. Even though my Cost Estimate PDF had what they were going to do, they actually went to diagnose the problem so they could find out why it was happening. It took around 4 hours for them to fix (they gave us a loaner MY cause they thought it'd take 1-2 days).
Here are the technician repair notes for the Seats:
View attachment 928627
Drove it a few times yesterday and haven't gotten the error again. Will continue monitoring this week but hopefully this is all fixed now!
Yeah I was fortunately very lucky.
That's great the tech took the time to isolate the issue and resolved it.Yeah I was fortunately very lucky.
My Cost Estimate PDF implied they were going to replace the entire seat and based on my conversations with Tesla service in the app's chat, they were waiting on the parts to be delivered.
When I showed up to Tesla service for my appointment, they didn't really have an idea about the Cost Estimate PDF I showed them. The Service person said those things are sometimes automated and asked me what issue I was experiencing so I showed him the the pic I had of the error. They were very nice and said they'd take my car to take a look at things such as the firmware, seat, etc.
I'm glad they were able to take the time to find and fix the issue (hopefully error doesn't pop up again)!
Yes, the error either showed up right when I pressed the brake pedal to put in Drive or while I was driving on the road. For some odd reason, the error actually started happening right after I installed a new Tesla update in late Feb (it showed the error message right after the car was done installing the new update). Afterwards, I always started seeing the error when I drove the car.
Interesting. I did start seeing the error after the latest update I received a couple of weeks ago.
I told them it only happens when the car seat position goes in easy mode. That is when the cable is fully stretched out. That gave them the clue that it is a simple harness replacement. I also put the error code in the service details. Keep canceling and making appointments until you get the $160 deal if it’s the same error code as mine.
It’s exactly the same issue and I actually know which connector is causing it. It’s the connector that attaches to the seat belt pretensioner. When I wiggle the wires to that connector, error disappears. I already spoke with Tesla and they are not willing to fix the connector. They are saying entire wire harness is going to be replaced and they price is fixed. Parts prices change and they don’t price match. I see they charged you $50 for the same part that they are charging me $175 for.
That's what I figured. They are most likely pushing your appointment back because the parts haven't arrived. However, you want Tesla Service to try diagnosing the problem rather than just replacing the entire seat which is very invasive compared to the alternatives.
I haven't messaged Tesla and asked about the parts availability. Tesla messaged me. The first cancellation mentioned parts were not available. The message I received today didn't give me a reason, I was just told the appointment was rescheduled.
I think the way their process is to order complete seat just in case they need to replace it. If they can fix the issue without seat replacement, they won’t replace the seat. I believe they want to ensure that the car doesn’t keep sitting in the service center if seat replacement is required and they don’t have it in stock. That wrong even diagnose the issue without getting the seat in stock.
