Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Sentry mode not recording events

sonrantos

Member
Apr 21, 2021
436
283
Surrey, BC
Mine recorded 3 sentry mode events today. For the first time ever since I got the car on June 12th. They're all 1 minute and a half each and all had someone walking by the car either beside or behind. I didn't have any updates or anything in the last day or so. I've had 4.18.3 for a week now.
 

elguapo

Supporting Member
Apr 24, 2013
1,173
2,510
Maryland
Mine recorded 3 sentry mode events today. For the first time ever since I got the car on June 12th. They're all 1 minute and a half each and all had someone walking by the car either beside or behind. I didn't have any updates or anything in the last day or so. I've had 4.18.3 for a week now.
Interesting. I am on .2. When they fix it, they’ll let us know. It’s on again / off again, which is not how it’s supposed to work. It should be unaffected by the radar as that wouldn’t pick up someone coming from the side, for example. It’s got to be a bug, but I think their dev team is super focused on v11 for the new Ss.

As they have more an more variant vehicles out there - eg original S and X with no AP, then AP1, then AP2, etc and the different screen configurations - it will be harder and harder for them to thoroughly test updates across the products and things like this may be more prevalent.

As with all things Tesla, they will absolutely fix it, they just won’t communicate on timing n
 

elguapo

Supporting Member
Apr 24, 2013
1,173
2,510
Maryland
I will add, there’s something going on with Sentry because if I have it “on”, it’s still draining 1 mi/h of range - so it’s drawing power. If I turn it off, I don’t get that drain. So it’s like it’s on, but can’t detect motion reliably.

It IS frustrating because a $29 home security camera from Amazon can detect and record motion. That said, they’ll fix it. I’d rather sentry not work than lane change!
 
  • Disagree
Reactions: Saxgod

Gor-Gor

Member
May 23, 2021
199
262
Oklahoma
I'm wondering if a possible workaround would be to simply enable dashcam before exiting the vehicle? Per the owner's manual it should work as long as the vihicle is on.
 
  • Informative
Reactions: elguapo

Gpkarma

Member
May 11, 2021
33
5
Durham, NC
I bet using only camera from sentry they will have to fine tune the notifications… thinking about my home cameras and is easy for just a tree branch moving to set them off if tuned wrong…hopefully fix involves adjusting to vision only events to block out the ‘noise’? just a theory
 

elguapo

Supporting Member
Apr 24, 2013
1,173
2,510
Maryland
I bet using only camera from sentry they will have to fine tune the notifications… thinking about my home cameras and is easy for just a tree branch moving to set them off if tuned wrong…hopefully fix involves adjusting to vision only events to block out the ‘noise’? just a theory
That would make sense if Sentry was new, but it’s been in the cars for 3 years or so detecting motion, etc and yes, it does have plenty of false positives, but better that than to miss an event. They’ll fix it.
 

ZaphodBx

Member
Apr 20, 2021
27
21
Colorado
My sentry mode seemed to go crazy today (~1 week old radar-less MYP). The first clip was 10 minutes long, of me driving to the mall, and yes it was tagged as a sentry clip, not a dashcam clip. Then after that, I have about 2 hours worth of clips that are like 55seconds long, one for every minute while parked. Guessing maybe that's because the provided Tesla USB stick couldn't keep up to just record non-stop or something? Thankfully there's nothing else that I need to keep on the drive, so I think I'll just format it, since I didn't see an easy way to delete 100+ clips.
 

jjgg

Member
May 21, 2021
187
264
Vancouver
I'm wondering if a possible workaround would be to simply enable dashcam before exiting the vehicle? Per the owner's manual it should work as long as the vihicle is on.
The video is actually being recorded if Sentry mode is active. The problem is that the car cannot raise the alarm and save the video to sentry folder. I parked my car and returned in about half an hour, then reviewed the "recent" camera and found out the recording for the entire parked duration. Of course the recent recording is subject to the 1 hour rotation. And there is nothing to scare potential intruders.
 

CowherPower

Member
Mar 23, 2021
20
16
Virginia
I installed 2021.4.18.10 on my Model Y today and I am now finally able to get Sentry mode to work! I purchased the car about 2 weeks ago (with 2021.4.18.2) and had been doing everything under the sun to try to get it to trigger without any luck. After today's software upgrade I've been able to trigger it a number of times. Yea!
 
  • Like
Reactions: Greg007 and jjgg

sonrantos

Member
Apr 21, 2021
436
283
Surrey, BC
I installed 2021.4.18.10 on my Model Y today and I am now finally able to get Sentry mode to work! I purchased the car about 2 weeks ago (with 2021.4.18.2) and had been doing everything under the sun to try to get it to trigger without any luck. After today's software upgrade I've been able to trigger it a number of times. Yea!

18.10! Finally…all is right.
This is very good to hear! My car is currently downloading 18.10 as I type this!
I wonder if this version is specifically for those whose sentry mode doesn't work. I've seen people who just got 18.21 so I'm not sure what that's about. But I'm just glad that this will fix sentry mode.
 

jjgg

Member
May 21, 2021
187
264
Vancouver
This is very good to hear! My car is currently downloading 18.10 as I type this!
I wonder if this version is specifically for those whose sentry mode doesn't work. I've seen people who just got 18.21 so I'm not sure what that's about. But I'm just glad that this will fix sentry mode.
I've just checked after seeing your post, and to my delight the update shows up for me as well.
 

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top