Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Sentry mode not recording events

FastAttack

Member
Apr 21, 2021
97
121
Lakewood Ranch, Fl
just came back from the service center said they are aware of it, and they are just awaiting for a firmware fix. the only thing that will activate it , is shaking the car.
man feels like we keep waiting for things lol
 

PlasticFoods

Member
Jun 12, 2021
11
7
Bay Area
I'm in the same boat . There is an new software update today 6/16/21 v 2021.4.18.3 . I haven't downloaded it yet, any one tried it to see if it fixes sentry mode? I just got my MY LR yesterday and it doesn't trigger. Tried all the settings, reformat, etc.
 

Hermy

New Member
Jun 10, 2021
2
1
Connecticut
I did yesterday. No change.
I’m in same boat. Then this morning in the span of 3 hours parked in the parking garage I had 170 “events”- most just shifting sunlight patterns- but this was the only time it’s triggered in the three weeks I’ve owned it, and when I deleted them all at lunch it didn’t record anything else. I reformatted the drive, and downloaded today’s update, and still nothing. So frustrating! The battery is draining from it being on!
 

Nolegirl01

Member
May 3, 2021
88
180
Weston, FL
Mine isn't working either. I turned it on then went inside my house and left my phone inside. After a few minutes, I walk up to my car without my phone and it still doesn't record. All the settings are on, both in the car and in the app. I did the update as well and no luck. I still have the original USB in the glovebox.
 

Marcust99

Member
Apr 17, 2021
303
303
Phoenix, AZ
Sentry Mode is NOT and has not worked in my new 1.5 week old MY P. VIN #201xxx. Apparently this is getting more know now. I'm running 2021.4.18.3 as well.

Good video below:

 

Nolegirl01

Member
May 3, 2021
88
180
Weston, FL
Hey guys! Wanted to share what I heard today. I had a mobile service appointment to replace my tail light that was scratched when I picked up my MY on Monday. I told the SA that sentry mode was not working on the car. He said my car is too new and by it being new and having 2021.4.18.3 software it won’t work. He said just wait a few more days when 2021.4.20 is released for my car then it should work. Haven’t heard that one yet and not sure if that’s even true but thought I would share. ☺️
 

Marcust99

Member
Apr 17, 2021
303
303
Phoenix, AZ
Hey guys! Wanted to share what I heard today. I had a mobile service appointment to replace my tail light that was scratched when I picked up my MY on Monday. I told the SA that sentry mode was not working on the car. He said my car is too new and by it being new and having 2021.4.18.3 software it won’t work. He said just wait a few more days when 2021.4.20 is released for my car then it should work. Haven’t heard that one yet and not sure if that’s even true but thought I would share. ☺️
Thanks for sharing. I hope he's right!
 
  • Like
Reactions: Nolegirl01

FloridaSun

Member
Apr 19, 2021
430
735
Lakeland, Florida
So, earlier today, I went with my family to Panera for about 40 minutes and when I came back, Sentry had recorded 40 one minute clips.. 1 minute per clip.. I checked all the clips and the only event was the car beside mine leaving..
20210620_234450.jpg


This is the clip with the event.. Nothing happened..

 
Last edited:

FMSCMYP

Member
May 6, 2021
64
28
Fort Mill, SC
So, earlier today, I went with my family to Panera for about 40 minutes and when I came back, Sentry had recorded 40 one minute clips.. 1 minute per clip.. I checked all the clips and the only event was the car beside mine leaving..View attachment 675720

This is the clip with the event.. Nothing happened..

Crazy. I have just turned my off until we get the fix. No need to frustrate myself lol.
 

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top