so I’m new here - how do we notify Tesla about the lack of steering wheel heat and seat heat. I paid extra for this feature specifically due to geographic location.
Does everyone open a case or something? Is there a google sheets tracker to track all these things? If not is there interest in one because I think it would be extremely beneficial. Just KISS - i.e. issue summary - software version - date first appeared - number of cars affected
Welcome!
1. You can call roadside assistance & follow the prompts for help. 1-877-79TESLA
Or press the T logo (see attached image)
Then Touch the “Call 1-877-79TESLA in the lower right. (see attached image)
2. You can use the Voice Command “bug report”
Excerpt from Owner’s Manual...
Note: You can also use voice commands to provide feedback to Tesla. Say "Note", "Report", "Bug note", or "Bug report" followed by your brief comments. Model S takes a snapshot of its systems, including screen captures of the touchscreen and instrument panel. Tesla periodically reviews these notes and uses them to continue improving Model S.
3. Go to your MyTesla account click on the Manage button of your vehicle.
Then scroll down to the support section.
There are 2 options in the Subbect Milne drop down menu. See screenshots.
(Oddly this is only available for our Model S & Not our Model 3)