Much as I would like to cause Tesla Solar Roof to spend a lot on lawyers trying to defend their arbitrary and capricious behavior (huge sudden increases to the prices of signed contracts), I have concluded that they cannot offer me any remedy that I would want (other than punitive damages).”
I am an architect, and I have never encountered a more incompetent contracting organization. I have been trying to purchase a Solar Roof for nearly two years now, and have encountered incompetent site surveys, errors in system sizing, arbitrary unwanted extras, numerous incommunicado sales reps, and arrogant take-it-or-leave it contract changes, to mention just a few of their screwups.
Even if Tesla did a sudden about face, and agreed to honor our signed contract, I would then become even more reliant on Tesla to correctly alter my house, properly install my system, and honor its warranty if things didn’t work right.
Based on my two years’ working with Tesla, there’s no reason to expect any of this would go better. I refuse to do any further business with the Tesla Solar Roof, and will discourage anybody who’s interested from dealing with this product. It is not worth the time, money, aggravation or risk.
I expect that this is exactly what Tesla wants me (along with hundreds of other Solar Roof customers who have gotten the same treatment) to do. They will save some money by walking away from their contracts, but they are also driving away many of their most loyal and enthusiastic early adopter customers. I, for one, will not be back.
If you would like more details of Tesla Solar Roof incompetence, see my other posts in this forum.