So I have a "friend" in service. She's been around since my 1st MS in Q1 2014. I've come to know her very well over the years and she typically is able to pull things off that NO other people can. That said.
Im putting my Plaid (Birthdate Aug 27,2021) in for loud half shafts under acceleration so I figured this was a good time as any to ask for the MCU upgrade for steam.
Today came my "estimate of work" and the MCU came up as a $2k upgrade.
I messaged her phone privately and said : "Hey there! I got the job estimate for my car, thanks, but can you see why I have to pay for the computer when Elon promised us this feature in our cars when we ordered them??
"
And her response was : "
Hi! This hardware wasn’t included in the price of the early plaid vins. Similar to infotainment upgrades. We have been instructed they are customer pay. I asked 3 different people "
So this means upper mgmt has made the decision. we have to pay if we want steam. (unless this hits mainstream) and they reimburse up like they did with early eMMC repairs
Lucky for me my kids travel mostly in my wife's refresh MX that has it, but it does boil my blood that my car does not have it when during delivery of the 1st plaids they bragged about how I could play cyberpunk.