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Mine stopped working twice within 2 weeks. The Tesla Tech just put on a new steering wheel today. I'm not sure if this will solve the problem yet. They say its because the wires become worn out over time. That doesn't sound legit to me.I have had the same issues repeatedly with my 2017 MS P100D. Both scroll wheels, all 4 buttons and the horn stop working for no apparent reason. Prior to the failures, they intermittently fail only to work the next day before permanent failure. My local SC has already replaced the steering wheel control module (containing the stalks-turn signals etc), and the wiring harness (containing the scroll wheels) several times only to have them fail again. The repairs used to fix the problem for aprox 6 months but now failures happen again after only one month! My car is now out of warranty and I am reluctant to let them repair it again (for a cost of aprox $500) not knowing if it will indeed solve the problem permanently. I do need my horn though, especially in parking lots.
Has anyone already having their repairs done had any more trouble with their scroll wheels, buttons, or their horn not working? If your problems have been permanently solved, would you please post (or have your Tesla Tech post) EXACTLY what the solution was to permanently fix this issue. My local SC claims that my car is the only one in this area (N. ILLinois) that is having this problem and that Tesla HQ is not aware of it. Thank you
What was your resolution? Parts replaced? Thanks!My scroll buttons and horn stopped working. I get a message that it needs to be serviced, which will be done on 3/3/2022. Does anyone know why this has occurred?
Maryann—It is still at the Tesla dealership, and they are now planning on replacing the steering wheel and harness. And it is not going to be covered by any warranty. I would like to know if this is a manufacturing or design flaw. The only upside is that I have had a Tesla Y loaner since March 9, 2022. RogerWhat was your resolution? Parts replaced? Thanks!
they do fail sequentially, not all at onceI have a similar issue but somewhat different. The right scroll wheel works fine, but both button (voice sec and selector) are unresponsive. The horn is fine. On the left side, the buttons are ok and the wheel seems to work except for silencing the musique with a press-hold...
Pretty inconsistent behavior.
I have a similar issue but somewhat different. The right scroll wheel works fine, but both button (voice sec and selector) are unresponsive. The horn is fine. On the left side, the buttons are ok and the wheel seems to work except for silencing the musique with a press-hold...
Pretty inconsistent behavior.
My scroll buttons and horn stopped working. I get a message that it needs to be serviced, which will be done on 3/3/2022. Does anyone know why this has occurred?
quite the bullsh-t mine have 4 failures 3 under warranty and the 4th was $400.
This topic came up before but I finally dropped off for service on mine:The left volume control wheel on my 2015 S detached and sank in. I can still use it for on/off and I can use the Tesla app to control volume. As Miracle Max would say, mostly dead is still slightly alive.
If replacement is necessary, Tesla supposedly charges $220 parts plus labor in the US for this repair. So I may source the part and have Luscious in SF do the replacement.
- is that failure reparable or is the part only replaceable?
- the part (1013242-99-I) is $125 on EBay. Have there been any improved parts I should look for? That's the case with the door handle assembly.
- The individual switch rather than both switches and wire harness is available from parts people for $35. Is that a viable approach?
just have same issue come up today on my model X 2016 will need to schedule apptsame issue for me started yesteday no steering wheel controls or horn. it works partially when you get in the car in the morning but dies as soon as you select a gear
Since then it has failed 3 more times 2nd time cost me $400 as it was out of warranty. Now I DIY with parts off ebay (dealer cost is $200 for parts) fairly easy DIY 2 screws give you access unplug a few connnectors roughly 30 min job. here is the video I usedjust have same issue come up today on my model X 2016 will need to schedule appt