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I have just received a notice that my 2014 Model S is not eligible for the settlement, because Tesla says that my VIN did not download the update. This is very much BS, because my car was very much effected:I have heard from a few that have not received their settlement check.
I have forwarded their details (VIN and contact information) to the lawyers.
Most people that I personally knew involved have received their payment.
This is one of my personal disappointments with this process that the Tesla known VINs were not directly available to my legal team.
I have just received a notice that my 2014 Model S is not eligible for the settlement, because Tesla says that my VIN did not download the update. This is very much BS, because my car was very much effected:
1) I lost 9% battery immediately, and charging was slowed by half
2) I asked Tesla Service to investigate during a a Service Visit- they could not find anything wrong.
3) I wrote several times to Tesla customer Service about the 4 things that suddenly went wrong in May, and NEVER received a single reply (they suck!)
Now, after years, there is a class action laysuit that directly impacted my car for 2 years, and Tesla gets to say I'm not impacted???
Not right at all.
I also missed out on the class action and was a little annoyed that the plaintiff attorney did not do a more thorough examination of who was impacted...it would have made the class larger and maximized their recovery as well. However, being out of the settled class means that you and I can pursue our own individual case or join a future multi-plaintiff. I'm willing to wait a little longer for Tesla do work on a fix and I've yet to do my own investigation into why my battery pack when from 256 rated miles to 244 overnight. 3.5 years later I'm down to 233 rated miles with 122K miles on the odometer.II have just received a notice that my 2014 Model S is not eligible for the settlement, because Tesla says that my VIN did not download the update. This is very much BS, because my car was very much effected:
1) I lost 9% battery immediately, and charging was slowed by half
2) I asked Tesla Service to investigate during a a Service Visit- they could not find anything wrong.
3) I wrote several times to Tesla customer Service about the 4 things that suddenly went wrong in May, and NEVER received a single reply (they suck!)
Now, after years, there is a class action laysuit that directly impacted my car for 2 years, and Tesla gets to say I'm not impacted???
Not right at all.
I also missed out on the class action and was a little annoyed that the plaintiff attorney did not do a more thorough examination of who was impacted...it would have made the class larger and maximized their recovery as well. However, being out of the settled class means that you and I can pursue our own individual case or join a future multi-plaintiff. I'm willing to wait a little longer for Tesla do work on a fix and I've yet to do my own investigation into why my battery pack when from 256 rated miles to 244 overnight. 3.5 years later I'm down to 233 rated miles with 122K miles on the odometer.
I will send an email which I sent to Tesla Customer Service in 2019. This letter has the dates, which captured the range issues starting the last week of May, 2019. I actually updated the software the first week of June, and immedately saw the decline.When did you lose "9% battery immediately"?
I have just received a notice that my 2014 Model S is not eligible for the settlement, because Tesla says that my VIN did not download the update.
Oh, I understand now. I received no notice from Tesla - they are not involved with the settlement. I received an email notification from the Settlement Lawyer:Actually it would be helpful if you post a screenshot of the Tesla notice after redacting your personal information of course.
Tue, Dec 20, 2022, 3:22 PM | ||||
Oh, I understand now. I received no notice from Tesla - they are not involved with the settlement. I received an email notification from the Settlement Lawyer:
We reviewed our database further and found that your vehicle was not included in the Settlement.
Tue, Dec 20, 2022, 3:22 PM
If you have additional questions or concerns, please let us know.
Thank you,
Rasmussen et al. v. Tesla
Settlement Administrator
www.ModelSVoltageUpdateSettlement.com
[AK]
Then, when I replied they provided the following:
"As a follow up to our prior communications, please note the reason you are not part of the Settlement Class is that Tesla has confirmed that the battery update that was the subject of this lawsuit was not activated in your vehicle."
Oh, I understand now. I received no notice from Tesla - they are not involved with the settlement. I received an email notification from the Settlement Lawyer:
As an observer to this farce of a settlement- I, as the car owner, am now at the mercy of the record-keeping of the company which caused the initial problem. How am I- as a consumer who was asked to push the "install update now" from my product, able to now prove that the update was installed? It is years later, and I have no way of offering any proof, since the record are all kept by the company.
My car was the exact specimen that Tesla was focused on via the update: over 100k miles, supercharger
Thanks for the information. I did reach out to the settlement administrator- I did not hear back from them for 5 months!!!@DJRas has explained, more than once, in this thread as to why this settlement was the best option. See the post below:
Wiki - Sudden Loss Of Range With 2019.16.x Software
How does one confirm if their Tesla is included? - If it's not already too late, the only option at this time is to immediately reach out to the Settlement Administrator law firm to find out if your VIN is among the 1743 vehicles which were voltage limited. You can find their contact info at...teslamotorsclub.com
This is not accurate. My car's range, for example, was capped badly at only ~45k miles on the odometer. Also, in this thread and based on what was reported by the owners of the capped cars we couldn't come up with any correlation between high amounts of supercharging and the limited charging or capping the capacity.
There was no fire that lead to this non-safety limitation. (NHTSA looked into this issue and decided it wasn't a safety issue, otherwise there would have been a recall.)As far as why I think my VIN was a posterchild: Tesla released information in late 2019/early2020 about the fire leading to this safety limitation, and they offered several specifics about which cars were "particularly impacted" These included 85 whr pack size, high Mileage, heavy SC use, and 2013-2015.
There was no fire that lead to this non-safety limitation. (NHTSA looked into this issue and decided it wasn't a safety issue, otherwise there would have been a recall.)
You are probably looking at information not released by Tesla. (Which is false.)
Tesla's explanation matches the explanation from an independent third party, Jason Hughes, who is very knowledgeable on Tesla internals and has reversed engineered the BMS.The fire notwithstanding I'm not sure I would trust a company that would Nerf cars without notifying the customers beforehand of what was going on and why. So that said not sure Tesla's narrative can be 100% trusted either there is that.
Tesla's explanation matches the explanation from an independent third party, Jason Hughes, who is very knowledgeable on Tesla internals and has reversed engineered the BMS.
Yep, I received the same word salad from the third-party administrator. Once in October and something similar in December.Oh, I understand now. I received no notice from Tesla - they are not involved with the settlement. I received an email notification from the Settlement Lawyer:
We reviewed our database further and found that your vehicle was not included in the Settlement.
Tue, Dec 20, 2022, 3:22 PM
If you have additional questions or concerns, please let us know.
Thank you,
Rasmussen et al. v. Tesla
Settlement Administrator
www.ModelSVoltageUpdateSettlement.com
[AK]
Then, when I replied they provided the following:
"As a follow up to our prior communications, please note the reason you are not part of the Settlement Class is that Tesla has confirmed that the battery update that was the subject of this lawsuit was not activated in your vehicle."
Well- I don't agree. I am complaining of range decreases. I am one of many. In my case, the decrease was immediate, considerable, and on top of general fleet decreases. It was accompanied by a 50% increase in supercharging time.Those complaining off range decreases seem to be reporting range decreases consistent with the general fleet of cars that age.
I suggest getting Tessie app or teslafi service to get information to compare your car to similar cars in the fleet.
I do not agree with your statement above.There was no fire that lead to this non-safety limitation. (NHTSA looked into this issue and decided it wasn't a safety issue, otherwise there would have been a recall.)
You are probably looking at information not released by Tesla. (Which is false.)