If I'm not mistaken and remember what Ying described of his communication with Tesla, they looked at his logs and said it was due to him depressing the accelerator for a second and then the brake -- during which time he had already traveled over the curb and into the landscape and hitting part of the building -- so they said it was driver error. So all the discussion about other explanations I think is moot. It's just Ying doesn't believe he did that and so here we are.
I can say that as I'm pulling slowly into a spot where I know there's a curb to contend with, I tend to pull in slowly and then will try to move my way forward thinking in my mind how close am I coming to the curb, so touching the accelerator to get closer before braking completely and putting in park. The other day I was backing the car in our driveway up to near the garage door to charge the car outside. The driveway is on an incline going up to the house. For some reason, maybe I wasn't using my profile but my husband's, I was having some trouble backing up close enough to the door but not too close and got kind of nervous after an attempt that left me too far away in my mind. The car started moving forward and I needed to apply the accelerator to go in reverse and it did move faster than I expected. Didn't hit the garage door or anything but kind of decided to park it where it was since the cord would reach at that point, but just saying sometimes you can get surprised at the acceleration.