Please report to Tesla. Such things don’t happen from normal use. FWIW, there was some serious animosity between the former owner of the coffeehouse and garden center (renter, not land owner), and Tesla. This was as the SC was being built, and predates “LaceyBlackman”, who took over the space AFTER the previous owner was unable to sell the business, and lost/let the lease lapse. Read back in this thread several years ago. I don’t know if the recent event is related to previous ones, but I can personally attest to the seriousness of the animosity, after receiving a 30 minute diatribe from the previous owner, when I stopped to check out the initial SC build.