Just to add to what Steve has said, Tesla is going above and beyond to support their product. I have had some issues with my Signature S and between the great support from great people and an outstanding product that really is a unique, game changer in the industry, I have not had a single second of buyer's remorse. I love the car and would not change my buying decision!
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Just to add to what Steve has said, Tesla is going above and beyond to support their product. I have had some issues with my Signature S and between the great support from great people and an outstanding product that really is a unique, game changer in the industry, I have not had a single second of buyer's remorse. I love the car and would not change my buying decision!
sp4rk
Banned
Al Sherman
It's about THIS car.
Me too. I simply don't have the words to express how much I LOVE this car. I've never in my life looked for excuses to drive somewhere. When I run short errands I drive slowly so I can be in the car longer. The experience is simply unprecedented from so many angles.
If my car is "sleeping" the next time I go to the garage I'll be sad, and maybe a little frustrated. I'll wait for Tesla to fix it (impatiently or not) and love it just as much when I get it back.
Exactly. Unreadable. I can't tell you how many times I just wanted to get on the forum and start a thread about how much I love the car. I resisted because this is where we come to learn and compare notes on this game changing marvel. We discuss many "negative" issues both minor and major. A small (yes growing maybe but still small) percentage of our forum friends are experiencing a major issue. They're sad and frustrated. We all are. We're all concerned. Tesla is going to make this right. I'm certain of it. When they do, these folks will get to drive the Model S again. The car is worth the first adopter headaches. My advice is; don't miss out.
kinddog
Banned
that is good to hear...
your tone/attitude has taken a dramatic turn since the beginning of this thread. I assume Tesla is to credit for this. excellent.
I concur with swegman's sentiments. Yes, problems have arisen with some people's cars. Yes, the car itself probably requires a greater degree of owner involvement and interest than your average car. At this stage, it may not the right car for someone who would only be happy if everything goes smoothly from day one (not to suggest that for many Model S owners, things haven't been very smooth and trouble free). But in my experience (my car was in the shop for 11 days shortly after I bought it), Tesla is doing everything they can to make things right for owners and I am quite sure they will identify and fix the problems that some people like swegman are having (a very small percent of the total). I was frustrated when my car was in the shop, but the main reason was that I didn't have the car to drive. To put it another way, if Tesla had come back and told me they would refund my money and buy back my old car (a Volt) and make me financially whole in the deal, I would have said no. I would have chosen to keep my Model S, even though I recognize that with all of the new technology in the car there is likely to be some things that need to be resolved along the way. I'm guessing a lot of other owners feel the same way. I'm hoping for swegman's sake that they get things fixed asap for him, so he can be back on the road enjoying his car.
I am the exact same way. My wife has come to the understanding that when we go anywhere we are taking my car. She thinks it is so I can "show it off" but it is quite the opposite. I just love driving it and being in her ICE just makes me sad. I have owned a lot of "fun to drive cars" but none of them come close to comparing to the experience in the Model S. This is the only car that, for me, doesn't have any quirks that I have to ignore or drive around. It is a truely rewarding driving experience.
FYI - My car has been perfect in every way since I took delivery.
swegman - I hope your car comes back to you soon and good luck to you sir.
JRP3
Hyperactive Member
I'm curious what the definition of "significant" is. I have a touchscreen that goes bonkers periodically. Is that significant? It's not something I can accept in the long term, unlike the wimpy visors or some such, but the car can be driven.
Everyone's definition is different of course. If it is glitchy software behavior but you can still access things like AC, radio and Nav and drive the car and all other safety related things are fine then it's likely minor assuming it gets fixed soon. Not being able to drive the car is obviously a bigger deal.
anticitizen13.7
Not posting at TMC after 9/17/2018
Todd Burch
14-Year Member
Swegman,
Kudos to you for your ultimate patience in this situation. You will be rewarded many times over when your car finally comes to you.
For those for whom this thread is causing some reservation concerns: This car is literally incredible. I haven't been to a gas station in 3 months. It's powerful, quiet, and an incredibly fun machine to drive.
Model S's have probably logged over 15 MILLION gas-free miles. This forum is a microcosm of the overall user base. As others have posted, the threads here are homes primarily for people having issues. People don't typically post when they haven't had problems. Keep that in mind. Over 15 million miles, 7000 cars, and just a handful of people with major issues with the car. They will fix those issues, and the car will perform well after that.
There do not appear to be systematic problems with the drivetrain design. That is an important thing to recognize.
Kudos to you for your ultimate patience in this situation. You will be rewarded many times over when your car finally comes to you.
For those for whom this thread is causing some reservation concerns: This car is literally incredible. I haven't been to a gas station in 3 months. It's powerful, quiet, and an incredibly fun machine to drive.
Model S's have probably logged over 15 MILLION gas-free miles. This forum is a microcosm of the overall user base. As others have posted, the threads here are homes primarily for people having issues. People don't typically post when they haven't had problems. Keep that in mind. Over 15 million miles, 7000 cars, and just a handful of people with major issues with the car. They will fix those issues, and the car will perform well after that.
There do not appear to be systematic problems with the drivetrain design. That is an important thing to recognize.
Todd, I agree with you 100% about blowing a few incidents out of proportion. Many years ago I had a truck "A" on order. After a few internet searches I saw some issues that frightened me so I cancelled truck A and bought truck B. After 3 troublesome years of truck B, I sold it and went back and bought truck A afterall. And so far, 7 years later truck A has been flawless. Sometimes you need to be really careful about internet posts. Ouch! When my wife was diagnosed with AML leukemia, we hopped on google; thought she'd be dead in weeks. That was 5 years ago, she's doing awesome and she can't wait for our Model S to arrive!
stopcrazypp
Well-Known Member
If they truly nail down the issue, then they likely will give the current vehicle back (that way the car comes with all the current configurations). If they don't, then I guess it's possible for a new vehicle, but it seems more likely that they will swap out all the related components and give the car back. This depends on how easy (cost, time, any possible disruption to the assembly process, etc) it is for the factory to churn out a car with the exact configuration as the previous one.
+1. look on any brand name product forum, from bandaid to subzero... there are little problems naturally. and a few big ones. but you're only sampling from the people with problems. this car is fantastic. top to bottom. no problems here from day one. love. it.
deonb
Active Member
+2. My wife and I both love this car.
My wife is very frugal and she'd still go out of her way to save a $1 here or there, so for her to be positive about a >$100k purchase is quite something. But while she was driving earlier tonight she told me: "I LOVE this car, we're never buying anything other than a Tesla ever again!".
It is the ultimate driving machine. (Coming from someone whose first car was a BMW 850i, owned/family-owned an M5, 540 and 733 over the years, and performance-trained on an M3. I'd never thought in my wild dreams I'd ever spend more than $50k on a car that wasn't a BMW. Now I can't imagine ever going back.)
And it's not because our particular Tesla was perfect either. We had some glitches with the GPS, and door handles not receding, both luckily were fixable with a reboot.
But in the end you can ignore all the various displays - you get used to it and it becomes utilitarian. The massive amount of interior & storage space will just be something that's there. I'm sure the fabulous finishing will grow old. But the feeling that you get when you're behind the wheel, when the instant torque is so responsive that you feel like the car is directly connected to your mind, when the active suspension lowers on the highway and the car sits in the corners like it was born there - that feeling doesn't go way.
My wife is very frugal and she'd still go out of her way to save a $1 here or there, so for her to be positive about a >$100k purchase is quite something. But while she was driving earlier tonight she told me: "I LOVE this car, we're never buying anything other than a Tesla ever again!".
It is the ultimate driving machine. (Coming from someone whose first car was a BMW 850i, owned/family-owned an M5, 540 and 733 over the years, and performance-trained on an M3. I'd never thought in my wild dreams I'd ever spend more than $50k on a car that wasn't a BMW. Now I can't imagine ever going back.)
And it's not because our particular Tesla was perfect either. We had some glitches with the GPS, and door handles not receding, both luckily were fixable with a reboot.
But in the end you can ignore all the various displays - you get used to it and it becomes utilitarian. The massive amount of interior & storage space will just be something that's there. I'm sure the fabulous finishing will grow old. But the feeling that you get when you're behind the wheel, when the instant torque is so responsive that you feel like the car is directly connected to your mind, when the active suspension lowers on the highway and the car sits in the corners like it was born there - that feeling doesn't go way.
Tesla Motors is a stand up company
A forum like this one magnifies any real or perceived problems. What comes through on all these posts, good and not so good, Tesla has always done the right thing. All that matters is that Tesla Motors is a stand up company.
A forum like this one magnifies any real or perceived problems. What comes through on all these posts, good and not so good, Tesla has always done the right thing. All that matters is that Tesla Motors is a stand up company.
kinddog
Banned
well put. it's an organic driving experience. one that is unique in the industry, regardless of price-tag.
that is ultimately why I chose the P85 Model S over the new 911 Carrera (my goal dream-car since i was a kid). The 911 is just a better version of what I've been driving for the past 20 years (BMW's, Lexus's). The Tesla is a flat-out different driving experience, delivering better performance to boot.
Still blows my mind that this car is here, and that it's the first (real) car from a little Silicon start-up. The other day I was imagining what Tesla could do building a dedicated sports car (coupe) maybe 6-8 years from now at, say, a $150k price-point. It will be other-worldly. The future is very bright.
These are serious problems, and occur more often than I'd like to see. However, can you imagine if GM or Ford (or even Toyota) had a similar problem that someone from senior management would call, or that the factory would analyze the car? Plus, the CEO of Nissan never dropped by the Infiniti dealership to thank me for buying one of their cars (ok, that's not why Elon was at the store, but he did thank me...and I only ordered a 60kwh!).
