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Perhaps your phrasing connected the dots for me, so I'll give you credit for it.
@Tesla - This is the perfect use for the Broder test vehicle. Use it as a loaner for people like swegman while their vehicles are diagnosed and corrected.
(...etc.)
Understood and thanks, man! I'm very happy that they took this so seriously, as demonstrated by the high-level contact.
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Crap, I should read the entire thread before replying. ;-( Very sorry to hear this!
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Did I miss something? It sounded like the 2nd attempt. Anyway I quoted an excerpt of how this works in Maryland, upthread. I forget if I linked to it--I meant to but maybe I forgot (but Google Is Your Friend, anyone who's curious).
Problem is if they do it for him there will be others expecting and demanding the same. Which may not be possible.
If people don't understand the concept of "limited availability" after waiting in the reservation line for a Model S, they're probably not worth having as customers. Not because you don't want customers, but because they are from the shallow end of the gene pool and will cause you endless hassle outweighing their value as customers.
Suzieq
Member
Wow. several cars now that are intermittent zombies. Scary. Hope Tesla gets this figured out soon. My guess is that they are burning the midnite oil on troubleshooting this.
bonnie
I play a nice person on twitter.
It will only turn into a big deal if people insist on making it into one (like your post). Since the OP didn't react the way you are & the OP presumably knows more about the situation than the rest of us, I'm going to take my cue from him.
"Mark my words" is getting a bit dramatic.
Dead on day 2 Continuation
This thread was closed without warning, apparently because the OP was concerned that it would spiral into negativity (as other threads here have). However, I disagree with the decision to close the thread because there are several important issues that need to be fully fleshed out, not the least of which is what the actual problem is/was and how it was resolved.
Now, I'm not opening this thread to spite the mods nor am I wanting to open up things for a let's bash Tesla and everyone should get a new car for the smallest problem thread. But I'd like to hear speculation on the cause of the problem and I'd like for swegman to provide details (as much as he's permitted to do so) about the cause of the problem and how (in a technical fashion) it was resolved.
This thread was closed without warning, apparently because the OP was concerned that it would spiral into negativity (as other threads here have). However, I disagree with the decision to close the thread because there are several important issues that need to be fully fleshed out, not the least of which is what the actual problem is/was and how it was resolved.
Now, I'm not opening this thread to spite the mods nor am I wanting to open up things for a let's bash Tesla and everyone should get a new car for the smallest problem thread. But I'd like to hear speculation on the cause of the problem and I'd like for swegman to provide details (as much as he's permitted to do so) about the cause of the problem and how (in a technical fashion) it was resolved.
kinddog
Banned
Todd Burch
14-Year Member
My two cents:
Manufacturing issues happen. The goal is of course to eliminate them, but they're going to happen with a new product off a new line. I think the key here is that this doesn't seem to be a design defect, but more like a bad batch of components. Otherwise, we'd be seeing many of of these cases.
It seems likely that a Tesla supplier provided some bad components. They're working to resolve the issue. As someone whose fairly new Model S spent two weeks (non-consecutive) in the shop under investigation of a completely random inverter fault, I know how the OP must be feeling. Tesla replaced the inverter, and my car's been rock solid ever since. Tesla took my old inverter for engineering investigation, and it is perhaps improving future cars.
Yes, we should hear the problem/resolution. We should hear the story of sweg finally getting his car and loving it. But spinning the story into "Tesla Doom" just creates unnecessary drama. The reality is that every car company rolls out cars that have issues. And yes, some of them end up dying in their very first days of service. It sucks to be sweg right now, but let's all try to stay level-headed and realistic.
Manufacturing issues happen. The goal is of course to eliminate them, but they're going to happen with a new product off a new line. I think the key here is that this doesn't seem to be a design defect, but more like a bad batch of components. Otherwise, we'd be seeing many of of these cases.
It seems likely that a Tesla supplier provided some bad components. They're working to resolve the issue. As someone whose fairly new Model S spent two weeks (non-consecutive) in the shop under investigation of a completely random inverter fault, I know how the OP must be feeling. Tesla replaced the inverter, and my car's been rock solid ever since. Tesla took my old inverter for engineering investigation, and it is perhaps improving future cars.
Yes, we should hear the problem/resolution. We should hear the story of sweg finally getting his car and loving it. But spinning the story into "Tesla Doom" just creates unnecessary drama. The reality is that every car company rolls out cars that have issues. And yes, some of them end up dying in their very first days of service. It sucks to be sweg right now, but let's all try to stay level-headed and realistic.
anticitizen13.7
Not posting at TMC after 9/17/2018
I'd like to add that once Tesla is able to isolate the cause of the problem, and determine if there is any pattern, they should be able to figure out which cars were possibly affected by out-of-specification components. A Technical Service Bulletin (TSB) or even a recall (if there is a safety issue) by VIN range is sometimes the result of these investigations. It happens all the time, even with manufacturers like Honda and Toyota, who have longstanding reputations for high quality.
Tesla should at least give the OP a Model S loaner until the issue is fixed. That would greatly improve the situation as the OP has shown amazing patience.
Francis Lau
P-1456
Maybe Elon will loan his
I am sure he has a few cars. Or maybe his MS is being used by media drives already.
To sweg and anyone else with a sleeping beauty version of the MS, it truly sucks and reading these posts makes knots in my stomach. I ordered in P85 in multi-coat red, so I haven't received my car yet...and I hope the issues are resolved soon, for we are all in this brave new world together. The next time I feel the need to be an early adopter, I think it will be for some new fangled kind of piano, anything that won't leave me wondering if I will be stranded miles from home.
As one whose S was found 'dead' one morning I can relate to this. Luckily I was able to play around with the steering wheel buttons and provoke reboots of the 2 screens, actually multiple reboots as I had forgotten the exact sequence of button pushing. No matter, eventually the owner can get the reboots done on a good car. Swegman's car has something bad, maybe just a capacitor on one of the boards. But finding that board/module is not the easiest thing to do out in a field shop. Just have to keep replacing module after module until it is solved. Sorry they didn't give the 'repaired' car at least 2 overnight cycles just to be sure. Rushing it back to the owner not such a good idea. Swegman, hang in there!!
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Recently got my model s 85 non perf. Only drove it for 2 days. Just went down to my car and handles would not auto present. Unlocked using key went in everything was dark. Tesla is coming to take car away, they tried to remotely diagnose and all they could tell me was that car went to sleep with an error code (what ever that means). So it seems Swegman is not alone. My symptoms are identical to Swegman's, also my VIN 5952 is very close to his. This is really shi**y
Separation Anxiety
Upon waking up today at 530 AM, I checked my Tesla iPhone app to see if I could connect to my MS 60. What a surprise! There she was on the app locator. She is fully charged sitting in one of the parking bay behind the Menlo Park service center.
I did get a call from Brian the service supervisor yesterday afternoon to get me updated and to apologize for the weekend mishap.
I hope to get a call today to find out what caused my MS 60 to go dark! A quick fix may restore my confidence in my MS 60.
Upon waking up today at 530 AM, I checked my Tesla iPhone app to see if I could connect to my MS 60. What a surprise! There she was on the app locator. She is fully charged sitting in one of the parking bay behind the Menlo Park service center.
I did get a call from Brian the service supervisor yesterday afternoon to get me updated and to apologize for the weekend mishap.
I hope to get a call today to find out what caused my MS 60 to go dark! A quick fix may restore my confidence in my MS 60.
