As a fellow eye surgeon, I completely agree with you.
I find it ironic that an eye surgeon would show so much patience for a poor attention to detail. It's snobbery to throw around comments about "newness to expensive cars." Guess what, it's not my first 100K investment, and I have pretty high expectations when I spend 100K. And so did my dad when he had his detached retina and invested in its repair. Wondering how medical patients feel about quality. As a patient do you expect something less than perfection and high attention to detail?
You're enabling complacency, the delivery was a failure. Whether it's the business of medicine or vehicles, pride should be taken in doing the best job possible. Tesla is a company that focuses on the experience. This was not the experience promised, nor expected.
Tesla's showing signs of moving too fast. I'm not a doctor, but a business man, and this has simply raised the antenna.