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Tesla Announces Recall Of Almost 2,800 Model 3s Built between 2019 - 2021 & Model Ys built between 2020-2021

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Can mobile service handle this?

You would want to start with seeing if your vehicle is impacted. Its "only" 2800 vehicles" across almost a year + of manufacturing of model 3s and Ys where they make like 500,000 vehicles a year.

If your vehicle is impacted, then you can see if mobile service would be able to do it by submitting a service request in the app for it. With the relatively small number currently mentioned, unless this number changes drastically, most people are likely going to find that their vin is not impacted.
 
Interesting that the NHTSA paperwork says production dates on the Model Y as MAR 07, 2021 - JUN 04, 2021, but explicitly says model year 2020-2021. Wonder if there’s a typo on the form? The M3 production dates line up with the quoted model years though.
 
2791 cars is only a tiny fraction of the 3 and Y that Tesla built during that period. How do they know only those cars might be affected?

If there was a malfunctioning robot or miscalibrated torque wrench or whatever that persisted for 2+ years, shouldn't it have touched more than 2791 cars?
 
Apparently there's a bolt that sometimes takes a few attempts to tighten, and retrying can cause another bolt to come loose. The torque wrench logs all these retries so that's why it's such a small number of affected cars.

I think it must be the ball joint which requires a torx in the center while the nut is tightened. I'm not sure why this requires multiple attempts but perhaps the torx driver is difficult to position and can sometimes end up getting torqued the wrong way? It sounds like they've since switched to a single tool that holds the torx while tightening the nut to eliminate errors.

Screenshot 2021-11-01 100117.png
 
Apparently there's a bolt that sometimes takes a few attempts to tighten, and retrying can cause another bolt to come loose. The torque wrench logs all these retries so that's why it's such a small number of affected cars.

I think it must be the ball joint which requires a torx in the center while the nut is tightened. I'm not sure why this requires multiple attempts but perhaps the torx driver is difficult to position and can sometimes end up getting torqued the wrong way? It sounds like they've since switched to a single tool that holds the torx while tightening the nut to eliminate errors.

View attachment 728107
That's very informative, thank you!

How did you hear / come across that info? I'm not asking to doubt you, I'm asking if I can follow the same sources for future stuff like this. :)
 
Apparently there's a bolt that sometimes takes a few attempts to tighten, and retrying can cause another bolt to come loose. The torque wrench logs all these retries so that's why it's such a small number of affected cars.

I think it must be the ball joint which requires a torx in the center while the nut is tightened. I'm not sure why this requires multiple attempts but perhaps the torx driver is difficult to position and can sometimes end up getting torqued the wrong way? It sounds like they've since switched to a single tool that holds the torx while tightening the nut to eliminate errors.

View attachment 728107
It's not the ball joint that's the subject of this recall, it's the two bolts attaching the left end of that arm to the chassis.
 
Ah, yeah, after re-reading the NHTSA filing I think I know what's going on now and why it requires "several attempts" to tighten this bolt.
@Dangerous Fish is correct that it's the pair of bolts at the subframe end.
  • The operator installs/torques one of those bolts and then can't get the other bolt inserted because the hole is misaligned.
  • So the first bolt is loosened, second bolt is installed/torqued, then the first is forgotten about and left loose.
  • The equipment logs the torque reversal/re-attempt but does not know if the operator then fully torqued both bolts or mistakenly torqued the same one twice in all the confusion.

"During assembly, the operator is tasked with securing both fasteners to the correct specification, which are registered in the torque record for the vehicle. In rare circumstances, if the operator made several unsuccessful attempts to torque a fastener to specification, the operator may have subsequently loosened a properly secured fastener. The torque record may not have accounted for the loosening of the fastener."
 
That’s just bad engineering practice. When fitting a part which is secured by more than one bolt, all bolts should be engaged loosely into their relevant threads, before torquing them all evenly. Fitting and torquing one bolt first is a schoolboy error!
Very good point, even a mechanical klutz like me knows this and I follow this automatically.

Somehow this isn't surprising though...all the QC issues have to start somewhere!
 
Well they're not exactly putting bolts in with their fingers like a mechanic. They might not even touch the bolts at all - the torque wrench could have an automatic bolt feeder that supplies, installs, torques, and logs these 4 bolts in just a few seconds. Remember, they're building 1 car per minute at Fremont.

They likely designed the part with the intent of using a double-headed wrench to install the bolts simultaneously but found that a regular wrench worked fine 99.9% of the time (2791 retries out of 2 million suspension arms) and the logging function ensured that they could be reliably reworked, or so they thought...
 
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