I can see both sides of this. All the original poster wants is the car he bought, he wants everything to work as it should, no yellow bordered screen and the range he bought. He’s not asking for anything else, just what Tesla sold him.
Tesla sees him as bad for business, spreading information, or possibly misinformation, and trying to force Tesla’s hand when they’ve made a decision. The fact he’s interacting with Tesla’s lawyer doesn’t look like a good sign.
I don’t know if there is middle ground. Mine hasn’t needed service beyond a mirror, but I don’t drive much.
I think if Tesla makes a promise, they should keep their word. If Tesla doesn’t choose to honor their warranty, that’s a problem. I have a yellow bordered screen. It didn’t start off that way. I’ve had a lot of screens in the past, computers, laptops, phones, TVs, etc. and yellowing of the screen border clearly isn’t something that’s normal with screens, so it isn’t expected with my Tesla.
If Tesla chooses to advertise loudly that a car has a certain range, then the car should have that advertised range, at least through the warranty period, or it should be specified that the range is for the new car and then the amount of expected loss should be disclosed. They can’t have it both ways, you can’t make promises then welsh on them, and expect people will continue to trust.
I do love my car. I’m glad I bought it. I got everything I was promised and then some.
Would I buy another if I didn’t trust the word of Tesla? No way. These cars are way too expensive for me to ever take that chance.
I have a long memory. You can lie to me, but only once.