Hey guys,
So I bought a pre-owned 2012 Model S (Signature Series, P85). The car is out of warranty now. I've noticed a few issues with the car but I decided to buy it anyway because the price was good, and the issues were minor.
I tried to book a service appointment through the app, but because I had several issues I assume, they said to bring it to a service center.
My issues were as follows:
- Stiff steering
- Would not charge on 240V or Supercharging (only on 120V - not practical)
- Charge port door would not open (you would need to manually open)
- Passenger side rear door handle would not extend, so you couldn't open it
- Sunroof would not open/close
Each issue required a separate $175 diagnostic fee just to look at. So just to look at all of that, the fee was $875 + tax = $988.75 in Canada.
The total estimate was $7200, thought that was a bit much so I said I could go without the chargeport replacement and sunroof total replacement (I guess they do not repair, just replace everything). That brought it down to around 1K for the stiff steering and door handle, so around $1700 with the diagnostics. They found no issues with the charging (which was strange to me as we had to charge on 120V) so I will look into that when I pick it up.
On reading these forums, some American posters were able to replace the chargeport for $200 out of warranty. My estimate for the chargeport alone (non-motorized, the only issue is it doesn't open and I need to manual pry it open every time) was over $1800. Should I try a different service center or is it just that expensive over here?
Here is the estimate for the chargeport:
The estimate for the sunroof is another $2750, it has a failed motor but they want to replace the whole thing. This I expected to be expensive but can do without. Is that a fair estimate for a chargeport that doesn't open from the car/buttons? I don't understand how people are getting it for ~$300 or less out of warranty in some other threads and they're asking $1800+ for it.
Should I try another service center, or is that the going rate in Canada?
Thanks!
So I bought a pre-owned 2012 Model S (Signature Series, P85). The car is out of warranty now. I've noticed a few issues with the car but I decided to buy it anyway because the price was good, and the issues were minor.
I tried to book a service appointment through the app, but because I had several issues I assume, they said to bring it to a service center.
My issues were as follows:
- Stiff steering
- Would not charge on 240V or Supercharging (only on 120V - not practical)
- Charge port door would not open (you would need to manually open)
- Passenger side rear door handle would not extend, so you couldn't open it
- Sunroof would not open/close
Each issue required a separate $175 diagnostic fee just to look at. So just to look at all of that, the fee was $875 + tax = $988.75 in Canada.
The total estimate was $7200, thought that was a bit much so I said I could go without the chargeport replacement and sunroof total replacement (I guess they do not repair, just replace everything). That brought it down to around 1K for the stiff steering and door handle, so around $1700 with the diagnostics. They found no issues with the charging (which was strange to me as we had to charge on 120V) so I will look into that when I pick it up.
On reading these forums, some American posters were able to replace the chargeport for $200 out of warranty. My estimate for the chargeport alone (non-motorized, the only issue is it doesn't open and I need to manual pry it open every time) was over $1800. Should I try a different service center or is it just that expensive over here?
Here is the estimate for the chargeport:
The estimate for the sunroof is another $2750, it has a failed motor but they want to replace the whole thing. This I expected to be expensive but can do without. Is that a fair estimate for a chargeport that doesn't open from the car/buttons? I don't understand how people are getting it for ~$300 or less out of warranty in some other threads and they're asking $1800+ for it.
Should I try another service center, or is that the going rate in Canada?
Thanks!