Tesla hasn't given me my supercharger miles after 2 referrals

[amans232]

I have had both my wife and friend take delivery of their model 3 vehicles. One delivery was in May, and the other the beginning of June. They were supposed to give me 1000 supercharging miles for my wife, and 5000 supercharging miles for my friend's promotion.

I have called Tesla multiple times, and they have sent multiple emails to their referral program department with NO RESPONSE AT ALL.

This is ridiculous. Tesla should not make their customers beg for something that they promised to give.

Any ideas or suggestions or feedback would be greatly appreciated.

 

[Big Earl]

Do you live in one of the states, like Virginia, where referral rewards are not allowed? Your location says “sappal” but I have no idea where that is (and Google doesn’t, either).

 

[amans232]

no i live in florida

 

[jewilson2]

I'm having the same issue, sort of. I used my own referral code to buy a 2nd Tesla during a promo. When delivered, the second car showed 5000 free SC Miles. I even used some of them. Since then, they disappeared and I'm showing "pay as you go" on the car's account.

zero response to inquiries sent to Tesla.

 

[boonedocks]

Just checked mine to see if anything changed. My referral SC miles are still there

 

[jewilson2]

Just checked mine to see if anything changed. My referral SC miles are still there

View attachment 435308

Ah! I didn't look in the loot box. i was looking at the charging info on my account and it said 'pay as you go'. I supposed that is after i use up the miles in my loot box.

Thanks!

 

[Big Earl]

Ah! I didn't look in the loot box. i was looking at the charging info on my account and it said 'pay as you go'. I supposed that is after i use up the miles in my loot box.

Thanks!

Winner.

 

[DoubleE]

Same issue here. My DS says he escalated to the managers at the referral team but still no miles in my account yet.

 

[aznkukuboi]

When a down payment is made with the referal it should come up on your my Tesla account. You should have emailed right then and there if no name shows up. The miles rolled in literally the same hour as the pick up of the car.

 

[amans232]

When a down payment is made with the referal it should come up on your my Tesla account. You should have emailed right then and there if no name shows up. The miles rolled in literally the same hour as the pick up of the car.

I sent numerous texts to the store where my wife put the downpayment on her car...literally within an hour or two i sent him the offer code...he reassured me that it would be done... my other friend had given the code right at the time of putting the down payment...Tesla should be embarrased that they can't follow through on their promises.