Hi All
I have a Sync EV 7Kw charger set as a dumb charger and use the car to schedule for Octopus Go. I have had an intermittent problem with the main fuse box 40A charger fuse tripping, and notice that every time it happens the Tesla App notifies me that the charging was interrupted and shows a charge rate of 48A, hence tripping the 40A fuse.
I have the App set to 32A and have reduced it to 30A (so far) and it is still happening.
The Sync EV App doesn’t give me enough information (or any at all) to see what is happening at the charger so I raised the issue with the installer and Sync EV, they haven’t really come up with an answer yet.
A neighbour with the same charger has a similar but different problem, not tripping the main fuse but locking up the charger itself, he is charging a Volvo Hybrid with his FYI. SyncEV have suggested that it is getting an overvoltage from the supplier. It has yet to be investigated further though.
Has anyone any advice or had a similar experience at all?
Many thanks
I have a Sync EV 7Kw charger set as a dumb charger and use the car to schedule for Octopus Go. I have had an intermittent problem with the main fuse box 40A charger fuse tripping, and notice that every time it happens the Tesla App notifies me that the charging was interrupted and shows a charge rate of 48A, hence tripping the 40A fuse.
I have the App set to 32A and have reduced it to 30A (so far) and it is still happening.
The Sync EV App doesn’t give me enough information (or any at all) to see what is happening at the charger so I raised the issue with the installer and Sync EV, they haven’t really come up with an answer yet.
A neighbour with the same charger has a similar but different problem, not tripping the main fuse but locking up the charger itself, he is charging a Volvo Hybrid with his FYI. SyncEV have suggested that it is getting an overvoltage from the supplier. It has yet to be investigated further though.
Has anyone any advice or had a similar experience at all?
Many thanks