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not the first time I've seen this sort of thing (well, maybe first time anyhow involving a Tesla).
a year or two ago at UBC, a local university here, there were 4 different cars including a taxi that accidentally got stuck going down the same set of stairs, all within the same 2 week period.
seems all the drivers all mistook a pedestrian pathway for a shortcut through campus. Since then, the university installed some of those fluorescent bollards at the top of the stairs to discourage such practice