Went to the Tesla location in Raleigh, NC on Sunday 4/14 and agreed to purchase a LR RWD M3. They had one in stock. I was very specific to the sales person that I Autopilot and FSD were important features to me. According to him, the one in stock had autopilot already and he would just have to add the FSD option for $5K. The car was listing at $47K, so he quoted me a final price of $52K. Worked for me, so I did the order online at the dealership and everything was good to go (so I thought.) When I got home and checked my email, the PDF did not list the FSD option and only had the car at $47K. Called Tesla on Monday and they said "no problem, we can add it on". They did, but now the car is showing at $55K. Called back and spoke to them again this morning and they told me that "we had the wrong info on Sunday and the off-menu options don't include AP, so your upgrade cost is $8K for AP/FSD package." Needless to say, I am pissed. I was sold a particular car at a particular price and feel completely lied to. The person I spoke to on the phone was completely disinterested and was all "that's how it is".
Does anyone have any suggestions? My actual sales rep has yet to return my call despite multiple messages. I feel very lied to at this moment and it is greatly souring what was a pretty happy experience. I just want the car for the agreed upon price. If they screwed up, it shouldn't be my problem.
Does anyone have any suggestions? My actual sales rep has yet to return my call despite multiple messages. I feel very lied to at this moment and it is greatly souring what was a pretty happy experience. I just want the car for the agreed upon price. If they screwed up, it shouldn't be my problem.