I phoned the Heathrow SC and they were very helpful, wall connector coming tomorrow. Thanks again for the tip, I wish I'd known to avoid the Tesla online shop before! If the other one ever arrives, I'll just have to return it.
Expecting delays due to Brexit, I ordered a frunk mat on the 15th. Turned up today, having shipped from Tamworth. Whilst the shipping label was created on the 18th, it didn’t actually ship until yesterday, 25th. Maybe they’ve brought in different processes where the items are shipped to Tesla in the UK first, then shipped to customers?
Don’t actually get the car until early March!
I received emails from DHL when the shipping label was created, and then when the package was picked up with the delivery date (next day).Did you get notification (email) that it had shipped? And did this show on the order page?
I placed an order on the 20th. I guess I need to wait another 5 days? In the pre-Brexit days stuff could be tracked from NL and arrived a couple of days after ordering
Has this happened to anybody else? The level of service seems shocking!
Similar...I ordered a garment a week ago. Received a tracking number for DHL that says the label has been generated, however no movement since then.
That’s my impression. The unusual delay seems to be due to the shipping from NL to the UK, which isn’t covered by the DHL tracking number.Similar...
Placed an order on the 4th of February, got DHL Tracking on 9th of February which just confirms a shipping label has been generated.
I noticed the item is being shipped from Birmingham - Tamworth, is there not a large distribution centre there? I think the orders are being shipping in bulk from NL to UK then dispatched to UK addresses once in the country.