HL are notorious in overcharging and providing poor customer service. I am in the process of moving all the remainder of my sipp and isa portfolios from them to Freetrade. ( who make voting very easy and also use crest ). Best of luck
As HL don't provide a voting service for US shares, I've just been looking at the possibility moving my HL SIPP and ISA accounts to Freetrade ( both 100% TSLA).
The only problem for me is that with the SIPP they say: At present, Freetrade only offers a form of withdrawal called an “uncrystallised funds pension lump sum”.
My understanding is that this means that for each withdrawal 25% will be tax free and the rest will be taxed as income. For me, in my situation, this is a deal breaker because I would like to take out a 25% lump sum (tax free) when I reach 55 and then get taxed on the remaining 75% whenever I make subsequent withdrawals in retirement.