Fred42
Active Member
So in the initial form (but I'm really just guessing here), I'd imagine something like this:
So I think they can reduce their actual liabilities and legal costs immensely via these technological measures, plus they'd observe it during the prototype phase to see how much of an actual problem it is. The key observation is that video and audio evidence is both a powerful deterrent against abuse, and excellent evidence in any dispute resolution process.
- Tesla Network could self-insure and the customer EULA could act as a binding contract to make the driver liable for damages that they cause. They'd display it prominently, there might even be a short voice message before the driver can operate the car, and voice recognition would require the driver to answer "yes, I agree", and maybe sign their name on the screen or something. They'd be required to have a valid driver's license, and they have to be legally able to drive at that moment. (True for 90%+ Americans.)
- Tesla Network might also require binding arbitration process before having to sue a customer for material damages. This usually makes it much cheaper and more reliable to recover small claims (which most traffic accidents really are).
- "Always On Sentry Mode" recordings would offer robust evidence that regular insurance companies almost never have - so even during a major accident or major damage they'd have objective evidence from several cameras, plus telemetry and an internal camera recording. This is why I think they rolled out Sentry Mode so quickly.
- Owners could be offered various convenience features, such as a new "loaner" car the moment there's a customer-induced accident with the car. I.e. it won't stop generating revenue just because a customer crashed the car.
Tesla also being a car company gives them unparalleled degrees of freedom to make this both profitable and convenient.
The concept of the customer being the safety driver seemed strange until I thought of it as an on-demand rental car. Drivers are accustomed to responsibility for rental cars, and the companies sell 'insurance'. A problem is the lack of familiarity with driving a Tesla by most potential customers. Also Tesla would need approval for level 5 with no driver to get the car to and from the customer. This might be years away. I wonder if customers frustrated with the slow movement would be able to turn it off and drive it themselves.