I agree 100% service is not a priority for Tesla. For almost all of Tesla’s history they’ve basically had a monopoly on usable EVS. They have by far the best product of its type so the customer is willing to overlook some of its warts. There is a chance that this could be changing in the future. Almost every manufacturer is developing their own EVs, most of whom have significantly more experience at mass production and reputations of higher fit and finish. I love my MY but I’m not a Tesla devotee. I’m particularly interested in keeping up with the products that VW is producing; their ID series looks to be really high quality. I will buy an EV from another maker if it is of equal or better quality/value without compunction. When weighing all of the pros and cons of the decision the next time I purchase a new vehicle, Tesla’s quality of service might be the reason I choose a different company.After spending the day being frustrated that it is taking 3 days (maybe longer..the SC won’t commit) to fix a couple of door trim alignment issues and install homelink, I’ve concluded that it’s just the way it is with Tesla. If customer service was a priority for Elon Musk, there would be good customer service. 100% communication through app is not all that effective but it is what it is and it’s not going to change. I’m just hopeful that over the long run, my enjoyment of driving my MYLR isn’t significantly adversely offset by having to deal with Tesla the company.