I was told the 12volt had to be replaced last week and a team was going out to do that last Tuesday. My IDA didn't specify which one needed be charged in the last email I received yesterday. We'll see what happens when I get a call later today.
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Texas Hold Up!
- Thread starter chojn1
- Start date
I was told the 12volt had to be replaced last week and a team was going out to do that last Tuesday. My IDA didn't specify which one needed be charged in the last email I received yesterday. We'll see what happens when I get a call later today.
Looks like my car is "not likely going to be ready on the 15th". Damn.
Maybe the 5th delivery date is the charm?! My first car payment is nov. 1. What's the chances of me making a payment before receiving the car?
I wish it was unlikely, but I feel it is likely.
Maybe the 5th delivery date is the charm?! My first car payment is nov. 1. What's the chances of me making a payment before receiving the car?
I wish it was unlikely, but I feel it is likely.
Yes I have been told my vehicle was in Dallas and that the main battery (specifically NOT the 12 volt battery) was dead and needed to be charged. (See my previous post).
According to the Tesla representative (Karla), she has 5 other customers that are also have vehicles in Dallas with dead batteries waiting to be charged. She stated that Dallas has only one mobile charger that is available.
I don't understand how the vehicles were able to be driven from the rail cars but couldn't proceed any farther without a battery charge.
She estimated that it would take 11 days (from the date of our conversation) to recharge the battery and move my vehicle to Austin for delivery.
According to the Tesla representative (Karla), she has 5 other customers that are also have vehicles in Dallas with dead batteries waiting to be charged. She stated that Dallas has only one mobile charger that is available.
I don't understand how the vehicles were able to be driven from the rail cars but couldn't proceed any farther without a battery charge.
She estimated that it would take 11 days (from the date of our conversation) to recharge the battery and move my vehicle to Austin for delivery.
No way it's good for these high voltage batteries to be sitting at 0% for so many days.
Wonder what % they ship at and what the heck is up with the battery drain? is it that significant? Can't last a week or two during shipping?
Even if thats the case, couldn't Tesla possibly ship these guys with the batteries both disconnected to maintain SOC and have the delivery center plug them up when they arrive? I guess it would be quite harder to move the cars to/from the train to the truck if that was the case, but if it was possible then the main packs wouldn't go to 0% because of shipping issues.
Just really thinking out loud here I guess.
Wonder what % they ship at and what the heck is up with the battery drain? is it that significant? Can't last a week or two during shipping?
Even if thats the case, couldn't Tesla possibly ship these guys with the batteries both disconnected to maintain SOC and have the delivery center plug them up when they arrive? I guess it would be quite harder to move the cars to/from the train to the truck if that was the case, but if it was possible then the main packs wouldn't go to 0% because of shipping issues.
Just really thinking out loud here I guess.
I know my car was able to be pinged for two weeks after it arrived in #railjail so the battery was fine for quite a while. For the cars that need to go from Alliance to Cedar Springs, they should only need to be charged for about an hour or hour and a half each to get them on the truck and off, assuming they only have a destination charger at the site.
I see that 8 cars including mine seem to have been extradited from #railjail and are supposedly on a truck to Houston (per united road). Really hope it makes it here tonight and can get prepped for tomorrow.
Just that sentence alone makes me feel like they either haven't looked specifically at the status of your exact car if that means they physically have no insight or ability to or are too busy to take the time to look.
I mean... no way it's damaged, but if it is we will give you a new one? Then would take another 2-3 months to deliver? The "but if it is" throws me off that they don't really know or haven't looked.
ugh. I'm not that badly delayed yet compared to some -- approaching one month not two like others. The fact that my experience with my IDA has not been good so far, I don't get any updates unless I ask (I can understand this one), combined with nobody giving me any details other than a generic reply of something along the lines that my current delivery date won't make it and it'll be moved again for the 5th time -- especially when I have asked many times about 1) where is the car I paid for already currently located? 2) Why is it delayed and why did it not make the already scheduled date? and 3) when will it move again? --- Oh yeah, and nobody answers their phone. IDA, IDA's manager, or the Dallas delivery center.
I told them today I'd give them one more chance and if it slips for the 6th time I will be filing a BBB complaint due to the lack of information, communication, and no escalation path. I get they are extremely busy and delays happen, but s***, transparency and communication would go a long way here for all of us.
Yeah, one of the nicer aspects of the Tesla design -- a battery swap is a quick operation, so they wouldn't replace the car.
Yeah, rluciano's car may end up on a slow boat. But they're not even shippipng out of North America yet! ?!?! Through the Panama Canal to Houston?
Or maybe your car has been accidentally diverted to China.
Probably not though.
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So, after being left unplugged for long enough, Tesla batteries go into a special "safety" state, where they use less of the energy maintaining the thermal range than they normally do; they still keep the battery in a "no damage" temperature range, but they allow it to enter a "can't charge quickly, can't drive quickly" state. The battery then has to be trickle-charged for a long time to restore full operations. I wouldn't worry about damage, but that is why these are going to undergo a long charging process; they don't want you Supercharging it or running around at highway speeds until it's been brought back to a normal state.
Apparently Tesla didn't hire anyone to pick up the cars from the railyard after the train delivered them, which is whacked. I mean, it's very odd -- BNSF seems to be efficiently transporting the cars to Texas and *then* they sit. I've never seen anything like it.
Railroads actually charge fees called "demurrage", "detention", and "storage" if the customer doesn't pick up their delivery promptly, so BNSF is charging Tesla money to let the cars sit at the destination railyard.
Maybe after Tesla initially failed to pick the cars up on time, Tesla HQ also failed to provide budget to the local service center to pay for the storage fees?
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So this is why they can't truck the cars across town from the railyard to Cedar Springs in a reasonable amount of time -- not enough trucks. Wow.
The Tesla Semi can't come fast enough I guess.
True, but I feel like the issue would be tough to diagnose, like there would be degradation to begin with and it could be hard to prove.
Even if that wasn't the case, I'd image the lead time on a new battery pack would take a while.
Anyways, all this is hypothetical speculation. No clue really what would happen, it's probably fine given that it would really only be a few weeks at most. Unless you are @SleepingLesson
libra89
Member
Right? I'm a software girl and was like.....well that is clearly just the note for the very last increment. That was a whole lot of updating for only "bug fixes"
It went without a hitch though, and car is still awesome! I did get some new features I think, notably the walk away lock sound. Fog light indicator moved to the upper left corner. Not sure I noticed much else.
libra89
Member
Yep, that's what I was told before mine actually got moved to Cedar Springs. Except mine was 12v battery dead, replaced on site before the car could be moved.
Actually is probably a driver shortage. My business is served by a distributor out of Dallas and they cannot hire enough CDL drivers in Dallas, there is a huge shortage. Tesla of course probably did not want to stock up on drivers and transport until they had production, now they are at the back of the line when it comes to delivery service.
CrazyCoconut
Member
So... what's the latest? Are the cars that have been sitting in the rail hub starting to move out to their final destinations?
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