NateMRMS
New Member
Ordered November 24th
MR MN Silver Aero Wheels.
Delivery appointment - Dec 29th
Vin was assigned on the 15th, but I wasn't aware until the 18th when a DA reached out to me.
Payment was confirmed on the 19th
I'm doing a trade-in, and I had a few questions about how that was going to work, I tried to reach out to my DA the 20th-23ed without a response, email, call, voicemail, nothing. Finally on the 23ed I called the number for immediate assistance on the account page, and the person I talked to there was alarmed that the trade-in packet had not been sent out yet. She said that they needed to get the signed delivery packet and title before they could release the vehicle. They sent it over-night (got it today because of the holiday). I talked to my assigned DA yesterday after again calling the number on the account page and getting someone to check if he still even worked there. and he laughed at the idea that my tesla couldn't be released to be delivered until they got the trade-in packet.
Not really sure what to believe about the trade-in, However my car is still in Phoenix as of last night. Starting to get a little concerned about taking delivery before the 31st.
MR MN Silver Aero Wheels.
Delivery appointment - Dec 29th
Vin was assigned on the 15th, but I wasn't aware until the 18th when a DA reached out to me.
Payment was confirmed on the 19th
I'm doing a trade-in, and I had a few questions about how that was going to work, I tried to reach out to my DA the 20th-23ed without a response, email, call, voicemail, nothing. Finally on the 23ed I called the number for immediate assistance on the account page, and the person I talked to there was alarmed that the trade-in packet had not been sent out yet. She said that they needed to get the signed delivery packet and title before they could release the vehicle. They sent it over-night (got it today because of the holiday). I talked to my assigned DA yesterday after again calling the number on the account page and getting someone to check if he still even worked there. and he laughed at the idea that my tesla couldn't be released to be delivered until they got the trade-in packet.
Not really sure what to believe about the trade-in, However my car is still in Phoenix as of last night. Starting to get a little concerned about taking delivery before the 31st.