Taking delivery on Sunday, just submitted payment electronically, my exact config + a year of supercharging which I’m going to use to the max!
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The delivery canceled, no reschedule thread
- Thread starter cmyke
- Start date
Taking delivery on Sunday, just submitted payment electronically, my exact config + a year of supercharging which I’m going to use to the max!
Did they offer the supercharging as a way to say sorry for making a mess of things or something else?
Update... I just got a call from my ISA that the original car that was assigned to me is indeed available, but I need to pick it up at the local design studio vs home delivery tomorrow, which I gladly accepted. At this point, I'm not going to get too excited until I actually drive off with my M3 tomorrow. We'll see what happens.
I know what you’re going through. I was exactly here just two weeks ago. I knew I wouldn’t actually go through with it, but I really WANTED to cancel my order just to stick it to them.
Let me tell you: you will absolutely regret it.
Stop checking the forums for a few days. Focus on your hobbies. You’ll suddenly get an amazing call/text/email, and you’ll be ready.
The car exceeds the hype, even if you had to pay a little interest first.
Supercharging for a year is free if you take delivery before the end of September.
I was fine waiting for the additional month which was quoted to be the end of my delivery window. What I resent is having my time wasted while scrambling around changing my plans for a delivery that was realistically never going to happen in the first place.
Yet that's the whole thing, these aren't potential sales. They are more of a sure thing than my sisters best friend in high school. The money is in the bag and they are still #ucking it up, down, left, right just like my sisters best... ahh you get the point.
Sw0rdf1sh
Member
EXACTLY. I rented a car, took a day off of work, took my son out of school and reserved a room because the DC is 4 hours away. I was told 11PM the night before I was to leave at 8AM. At least I could cancel the room, which I wasn't supposed to be able to do.
It's like kissing your kids goodnight and saying "See you tomorrow for Christmas!" and then they wake up and come down stairs and it's really the 1st day of school. Get excited and then NOTHING TO SEE HERE MOVE ALONG.
I think its all about the money not logistics chaos. I think this is intensional and the logistics chaos is mostly cover, a diversion for bypassing the reservation priority system and getting paid as quickly as possible once or twice for each car. Once you have paid there is no incentive to deliver your car. It appears most of us have paid in full. I paid in full after I had a VIN and delivery day and time. Then they sold my car to someone else. I think it's fraud. The original VIN didn't just evaporate. They sold my car a second time to someone else, got paid again and screwed me. I think it all about cash flow and making third quarter results look good. I am not happy about it! Have most of you paid in full?
I am sorry for all people here who had trouble. My car was delivered as originally promised on 09/26. I did get a text confirming it the day before, and also a personal call from the delivery center asking if I could pick it up earlier (which I could not). The car had some glitches, the most important one being the audio was dead. After some phone calls, the local delivery center did the right thing, and took the car back in the very next day - it is now fixed, flawless, and awesome. At the same time, when I went there Friday evening to pick it up the second time, there was chaos - they were delivering 4 model 3s at same time, the place was packed with people waiting their delivery.
To me, it sure looks like the end-of-quarter push resulted in awesome sales (we will see that this week I suppose), but also some very bad mix-ups. I am sure that current week will be all of a sudden much quieter, and all of you will get your cars. As others said, it is an amazing car, worth the wait.
To me, it sure looks like the end-of-quarter push resulted in awesome sales (we will see that this week I suppose), but also some very bad mix-ups. I am sure that current week will be all of a sudden much quieter, and all of you will get your cars. As others said, it is an amazing car, worth the wait.
mzairboy
Member
I've been tweeting Elon but no response. Does anyone have any contact info for someone high up in customer service? I'm supposed to take delivery of a car this week, but that depends on who you ask. Nevada says I should have taken delivery last week, delivery center says this week, maybe. My only hope is that now that the quarter rush is over I won't have the car sold out from under me again...
Doubt this anecdote will make anyone feel better, but at least it's an insight into how this works:
Had delivery scheduled for Friday AM. Everything seems on track - payment, MVPA, etc. Thursday noon I get a call: The car will *probably* be there, but we're not sure. I call the local office later that evening, and they say the car has left Chicago on the truck, and so should be arriving right at my scheduled 10:30 delivery. I saw you know what? I can wait a week or so, I want to make sure you've given the car the once over, it's fine if we push as long as the car is there. THEY SAY: If you don't take delivery you'll lose this VIN. SO: Any delay whatsoever on their part: Deal with it. Any delay whatsoever on your part: No car. I went ahead and took delivery at 1:30 that day, and it was fairly painless, but it didn't leave a great taste in my mouth.
Had delivery scheduled for Friday AM. Everything seems on track - payment, MVPA, etc. Thursday noon I get a call: The car will *probably* be there, but we're not sure. I call the local office later that evening, and they say the car has left Chicago on the truck, and so should be arriving right at my scheduled 10:30 delivery. I saw you know what? I can wait a week or so, I want to make sure you've given the car the once over, it's fine if we push as long as the car is there. THEY SAY: If you don't take delivery you'll lose this VIN. SO: Any delay whatsoever on their part: Deal with it. Any delay whatsoever on your part: No car. I went ahead and took delivery at 1:30 that day, and it was fairly painless, but it didn't leave a great taste in my mouth.
Posted this on another thread that I follow but thought I’d include it here as it’s more appropriate. I’m another victim of Tesla’s logistics hell. Went to pick up my car on Saturday in Dedham, MA only to find an absolute *sugar* show. Was there for 5 hrs and left there without my car. Since MA DMV closes at 5, they couldn’t register cars after this time. Then they proceeded to pressure everyone into paying for their cars to make “pick up quicker at the beginning of the week” but it was really to boost Tesla’s Q3 earnings. Went to pick up car today, spent another 3 hrs there, only to find out my car is still in California. So I left with a loaner but will start paying loan payments soon on a car that is in California with no exact delivery date. I should have known something was fishy after my original VIN given to me changed about 1.5 weeks before my scheduled delivery. Has anyone been compensated or given any incentives? DM me if so. Would love to know if I could negotiate.
Original delivery was supposed to be 9/16. I've had it rescheduled 3 times and now don't even have a new date. I talked to my wife tonight and the experience has been so poor we decided if we don't get a call back tomorrow we're probably canceling. Winter is around the corner and we've waited long enough. Good luck to everyone who's sticking it out!
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