I am in the process of purchasing my CPO and the trade-in process for my existing car has left me extremely confused. First my DS has me fill out a MS word with details. She comes back with an estimate and explains it can be lowered once my car is inspected. This all happened before I put a deposit down on a car. Once I put the deposit down on the car, I noticed a trade-in task which I initiated and put in some details and said "awaiting offer". After I put a deposit down, she then sent me a link (NE & NY Metro Self Trade-in Inspection Form) where I upload photos, etc. Apparently, this is good enough for now and I don't need an inspection anymore until I trade it in. Finally after nagging my DS today, she got the estimate officially confirmed and then I had the option of Accepting the Offer. However, I then finalized my Payment Options moving it from a tesla loan to a local credit union and it changed my Trade-In settings to "You have not indicated any trade-in". I have no way of getting the offer back there. I emailed my DS tonight so she can fix this, but has anyone experienced this before and know how to fix this? What a mess of a process this has been.