I haven't a clue which type it is, not sure how to tell!
I originally had an appointment that got canceled for about.3 weeks after I moved to them, ended up being 6 weeks (not to much issue was I pick car up today!
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UK Electricity Tariffs for EVs
- Thread starter interbear
- Start date
It’s been about 2 months now since I switched, good job I did it way in advance of a) getting the Tesla and b) getting solar. This afternoon is the second appointment.
I don’t think it’s that’s important, just the SMETS ones are not tied in to a particular provider. Good luck with the car!
Right, a further update.
Somehow my car seems to be stuck on a max charge rate of 16A. The + button is greyed out.
If I plug my wall connector in, it starts charging at 16A. After it starts the + button is available, and I can ramp up the Amps to 32. Unplug and replug, and it’s back to 16A!
This means my scheduled charging is now always starting at 16A. Manually stopping and restarting the charge with the app brings the charge rate back up to 32A.
I’m mystified! Any ideas?
Yes, thanks. I had thought about that, I think it was your thread I’d been reading.
It’s not the connector though - the car is displaying 16A max all the time. Also if you stop the charge with the app, not touching the connector, then restart it, it ramps up to 32A straight away. Strange...
So this afternoon was the second scheduling of my smart meter installation, took the afternoon of work and got back around 12:30...waited and waited until it got to 4pm still no sign of anyone..fuming at this time as you can imagine so (knowing octopus tend not to reply to emails) rang them up to see wtf was going on. Talked to someone who said he would check with the install team and ring me back in 5 minutes.
Half an hour later he called me to say...yet again there had been a mistake with the booking! But as it was my second time he had arranged an emergency installer to come round before 8pm. Thankfully the installer turned up at around 7pm...first problem was he said he had only been asked to fit the smart meter for my electric supply..ffs what are octopus playing at..so my gas would have to be done at a later date (more contact needed with )
Before the install I asked him if it was a SMETS2 meter, he said they were not allowed to fit them for octopus energy customers and even showed me an email from his boss where it said in CAPITAL letters to not fit them for Octopus customers...to make it worse he had loads in his van! Anyway he fitted the SMETS1 meter so that part of this headache is out the way...now I need to get onto them about the Gas.
Must say this has so far been the worst experience of any energy provider I have been with..if it was not for the Smart GO tariff I would have bailed out by now.
Half an hour later he called me to say...yet again there had been a mistake with the booking! But as it was my second time he had arranged an emergency installer to come round before 8pm. Thankfully the installer turned up at around 7pm...first problem was he said he had only been asked to fit the smart meter for my electric supply..ffs what are octopus playing at..so my gas would have to be done at a later date (more contact needed with )
Before the install I asked him if it was a SMETS2 meter, he said they were not allowed to fit them for octopus energy customers and even showed me an email from his boss where it said in CAPITAL letters to not fit them for Octopus customers...to make it worse he had loads in his van! Anyway he fitted the SMETS1 meter so that part of this headache is out the way...now I need to get onto them about the Gas.
Must say this has so far been the worst experience of any energy provider I have been with..if it was not for the Smart GO tariff I would have bailed out by now.
There were specific issues with SMETS2 in the north originally but they were supposed to have been solved by now, but perhaps not... ?
Clearly Octopus customers in general are getting SMETS2 fitted, at least they are down south ...
Maybe it’s just us up North, not too much of a big deal but frustrating non the less.
What a nightmare! There’s no excuse for your two missed appointments. Was it an Octopus fitter or one of the contractors?
The whole SMETS1 and SMETS2 thing is a confusing mess. At least your (and my) SMETS1 meters should be upgraded to allow compatibility with other providers.
I hope you get your gas meter sorted out soon.
I was told they had no gas meters in stock on Tuesday when they fitted the electricity meter
So I had my install of the smart meter on Wednesday and my switch to the go tariff is now scheduled for tonight...so once it's in it's a pretty quick process by the looks...I have no idea if it's a smets 1 or 2 and no idea how to find out...good timing for me as car was collected yesterday..
Regarding SMETS 1 and SMETS 2 meters.
I was under the impression that it was no longer legal to install a SMETS 1 meter.
I had a few problems with Octopus even though I had had a SMETS 2 meter installed by EDF in June of this year which they had confirmed was compatible with their needs. It still took a couple of weeks nearly for 'Go' tariff to be up and running. I've checked as I write this and all seems to be good with my electricity smart meter readings but no information is available for Gas.
I was under the impression that it was no longer legal to install a SMETS 1 meter.
I had a few problems with Octopus even though I had had a SMETS 2 meter installed by EDF in June of this year which they had confirmed was compatible with their needs. It still took a couple of weeks nearly for 'Go' tariff to be up and running. I've checked as I write this and all seems to be good with my electricity smart meter readings but no information is available for Gas.
They can’t meet their installation targets with SMETS1 meters so it doesn’t help them if they do it but it isn’t illegal
They all have SMETS1 meters in stock so they will fit them for as long as they can get away with it.
To be fair, they need to fit them from time to time, so they should keep them in stock.
... but ... it should only be after they find they can't fit a SMETS2 at a particular location.
ME_UK
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