Unable to Login to Tesla.com or Reset my password

[tawani]

I have always had a Tesla.com and a mysolarcity account.

I am unable to login into Tesla.com because it says my account/password is not recognized.
When I try to Reset my password, It says my email address is unrecognized
When I try to create a new account it says my email address is already in use.

The contact page on Tesla.com has not information about account reset?

How I get access to my Tesla account?

 

[lowtek]

You'll need to contact Tesla somehow, nobody here is going to be able to help you with this, it's not the official Tesla forum.

Your best bet is to give them a call and find someone that can help. I've found that calling corporate sales get somebody that can help or at least get you to someone that can help.

 

[M_D129]

I’ve found their chat feature on the website to be mildly helpful.

 

[million_miles]

look like account got hacked, contact Tesla immediately!

 

[Gigaron]

There is another thread on this. Apparently many Tesla systems are down, which is preventing access to all sorts of things —including your own car.