Unlimited supercharging for performance model 3's

[ModelNforNerd]

FYI:

I took delivery Friday, and my MyTesla page for the car shows PPU Supercharging, however....I've visited 3 different superchargers now and have not been charged. So they got it right on the car/supercharger handshake, but the website is a little off.....

 

[SigNC]

FYI:

I took delivery Friday, and my MyTesla page for the car shows PPU Supercharging, however....I've visited 3 different superchargers now and have not been charged. So they got it right on the car/supercharger handshake, but the website is a little off.....

That's pretty much the experience of everybody when they first get the car. In a week or 2 it will start charging you.

 

[ModelNforNerd]

That's pretty much the experience of everybody when they first get the car. In a week or 2 it will start charging you.

No.

I have P. It's not supposed to charge me.

I put in a ticket with Tesla, and they already responded that my Tesla Paige needs to be updated.

 

[SigNC]

ah, i'm sure they will make it right.

 

[ModelNforNerd]

ah, i'm sure they will make it right.

Yea, it's fine. The webpage is just wrong. As long as the car and Supercharger handshake gets it right, I'll be ok. LOLOLOL

 

[UltralightBeam]

I wonder how long it’ll take for it to “look” right? But as long as people aren’t actually getting charged... this is the case still right?

 

[Garlan Garner]

No.

I have P. It's not supposed to charge me.

I put in a ticket with Tesla, and they already responded that my Tesla Paige needs to be updated.

Your signature says - "No Perf upgrade package"

 

[Garlan Garner]

I've been to 4 different super charger locations this week. No charges.....as it should be.

 

[tambam]

I was charged once, $14 and change. I "asked a question" in my account and no one got back to me about it.

Since then I charged and it appeared in-car as $0.78 (I charged maybe 30-49% so it should have been more) and the charge never actually hit my card.

 

[ModelNforNerd]

Your signature says - "No Perf upgrade package"

But the car is P3D.

The initial $11k upgrade gets you the supercharging. Paying extra for wheels and brakes does not.

 

[Silver Ghost]

Yes! It appears so! On the Tesla Referral Program Website: "All Model 3 Performance orders placed before August 1, 2018 will be given unlimited Supercharging, no referral required."

Can someone please verify that you get free unlimited supercharging if you ordered before Aug 1st. My delivery advisor Brandon Voss is not willing to give me free unlimited supercharging on my 3PD+ as “I ordered it before Aug 1st.” After waiting for over 2 years to configure it. Need some references please.
Double check your accounts also esp if you have a 3PD +/- and ordered before Aug 1st.

 

[Garlan Garner]

Can someone please verify that you get free unlimited supercharging if you ordered before Aug 1st. My delivery advisor Brandon Voss is not willing to give me free unlimited supercharging on my 3PD+ as “I ordered it before Aug 1st.” After waiting for over 2 years to configure it. Need some references please.
Double check your accounts also esp if you have a 3PD +/- and ordered before Aug 1st.

Call Tesla Customer Service - Not Brandon.

 

[juanmedina]

Call Tesla Customer Service - Not Brandon.

Does it say anywhere on your account that you have free supercharging? Or on the AP or on the car sticker?

I haven't been able to verify if I have free supercharging .

 

[Silver Ghost]

Call Tesla Customer Service - Not Brandon.

Good question. How do we know if we have free supercharging or not?

 

[plasmo]

For those who don't have the Performance Model 3, supercharging is pay per each use right? (There is no 400 kwh credit/year like Model S and X have right?)

 

[Crispix]

For those who don't have the Performance Model 3, supercharging is pay per each use right? (There is no 400 kwh credit/year like Model S and X have right?)

Correct. My Model 3 incurs a charge every time. That’s fine. I’d rather pay per use if it means no waiting and less crowding. I only supercharge on road trips anyway.

 

[Garlan Garner]

Good question. How do we know if we have free supercharging or not?

You won't see the price of supercharging in the bottom right corner of the screen if you have free supercharging.

 

[BYE FOSL]

I was sold unlimited supercharging and didn’t get it. Tesla has given me the runaround for a month now.
I bought a 3P via a referral link. It said "Free Unlimited Supercharging" on the 3P, as it does now.
I ordered the car then and there, on 8-2-18. The referral was confirmed to the referrer.
However, my account says “Pay Per Use Supercharging”.
The delivery people have been unable to fix it. They “submitted a case”. Thanks.
It has really soured my experience. I love the car, not the company.
I posted on this on Tesla‘s site I was called a troll and a lot of other names suggesting that I am ungrateful. I found that bizarre.

 

[Garlan Garner]

I was sold unlimited supercharging and didn’t get it. Tesla has given me the runaround for a month now.
I bought a 3P via a referral link. It said "Free Unlimited Supercharging" on the 3P, as it does now.
I ordered the car then and there, on 8-2-18. The referral was confirmed to the referrer.
However, my account says “Pay Per Use Supercharging”.
The delivery people have been unable to fix it. They “submitted a case”. Thanks.
It has really soured my experience. I love the car, not the company.
I posted on this on Tesla‘s site I was called a troll and a lot of other names suggesting that I am ungrateful. I found that bizarre.

You ordered your car on 8/21 and got your car already?

 

[omgwtfbyobbq]

For those who don't have the Performance Model 3, supercharging is pay per each use right? (There is no 400 kwh credit/year like Model S and X have right?)

Mostly yes. There are some Superchargers that don't seem to charge 3 LR owners, but those are in the minority AFAIK.