This really seems like a car that begs to be driven in the Summer and not spend it's first 6 months with me playing in the rain.
Yes, and I really hope you get your vehicle soon. I'm so glad we got ours before summer, instead of "late 2018" which is the date I was first told.
We took our 3 to Osoyoos yesterday, and today my wife just left our cabin in Tulameen for Whistler with her brother and his wife from New Zealand. It's too bad the Chademo adapter doesn't work yet for it yet, especially with the supercharger barren Hwy #3 -- but it has a Chademo in every town we can't use yet. Fortunately, the 3 has such good efficiency (compared to my S85) especially with the aero wheels, that just the time spent in town at the L2, then at the HPWCs at the wineries, no superchargers were required -- and even without them we would have made it from Tulameen and back. But it was good to keep it parked at a L2 and keep it cool at near 40 degrees yesterday. With only a 30 amp L2 and air working hard, it barely charges, but at least you don't lose any charge and don't come back to a burning hot vehicle. I would toggle on/off the climate from the app to allow it to charge, then cool, as we were on the beach or in town. Three of the four public L2 EVSEs were ice'd yesterday (at the foot of the town beside the Watermark hotel) -- but only two of them have signs that read "2 hour parking only unless charging". So I guess they are allowed to park there and parking was sparse since it's right on the beach. I was lucky one was open and cursed the people who ice'd them but as my brother-in-law pointed out, he wouldn't know not to park there -- so they really need better signage unless the plan is to also allow them to be used just as parking.
As someone who has been in outside sales for close to 20 years...
Practically all experts said it was next to impossible to start a new car company in the US that could survive and compete with domestic and imports. You need service centers, sales reps, and so much more that the costs are through the roof, and the cash burn to get started still may be impossible to get over -- since Tesla is currenly teetering on the brink -- and I doubt the companies most people have worked for in sales are comparable at all. Tesla is flying by the seat of its pants and plans change daily -- in uncharted territory few companies have been -- and even fewer sales' staff.
That's not to excuse the lack of information and delays you are getting but, unfortunately, that's part of the package with Tesla. If there were not these growing pains and associated complaints, I would be surprised. What surprises me more, is that Tesla is still alive in its present form, with Musk at the head (especially lately -- but don't get me wrong, I want him there). It will not go bankrupt, in my opinion at least, since far too much is invested, but the vultures are definitely circulating and hoping to pick up a carcass that will pay off huge in the future, like Mel Karmazin of Liberty Media did when he made a last-minute deal with Sirius XM, whose impending bankruptcy would have been the second biggest Chapter-11 filing of 2009 -- but that never happened. It also won't with Tesla either (again, in my opinion) but what we know as fact is that Musk is hanging on to a cliff by his finger nails while who so many companies have record cash holdings looking for a deal to invest in --- all while you're concerned about getting your car and criticizing how bad Tesla is compared to the companies you've worked for. In reply, I say unfair comparison. Still I feel for you. I'm just providing some perspective.