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Today I got an email addressed to "Hi Mohammed" (not my name), to validate my address in my Tesla account because VPP payments would start after the first of the year. Anyone else get this email? Did they use your correct name?
I just received the email addressed to Maryann which is not correct.
I checked my address in the app and my street address was blank. City, State and Zip were correct. This isn't my first check. Feels like someone screwed up and lost address info.
Just got this email from Tesla
Subject: Address Confirmation—Tesla Virtual Power Plant Payment
Hi Daniel,
Thank you for participating in the Tesla Virtual Power Plant. Your utility company is currently processing your incentive payment. Once processing is complete, we will send your payment to you at the address associated with your Tesla Account.
To receive your payment, please confirm or update your address before the end of the year via your Tesla account. Alternatively, log into the Tesla app and press the ‘Account’ button to update your information.
I’m not Daniel, but I went ahead and verified via the app that indeed Tesla knows the address they installed the solar system on.
Due to a system error, you may have received an email that included an incorrect name. We apologize for the mistake. You may proceed with confirming or updating your address.