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Waiting patiently for delivery but nothing..

Discussion in 'Canada' started by llbean, Jul 2, 2018.

  1. llbean

    llbean Member

    Joined:
    May 24, 2018
    Messages:
    39
    Location:
    Toronto
    I configured by RWD M3 on June 6th..waiting for delivery.

    I have been calling Tesla - they told me it should be soon - but now its impossible to call them as they have a recording telling me call volume is too high to answer

    The dealership says they cant do anything..

    Very frustrating...does anyone have any suggestions?
     
  2. Koflach

    Koflach Member

    Joined:
    May 20, 2018
    Messages:
    463
    Location:
    Langley, BC
    They really need to get their *sugar* together with their customer service phone line. I've been calling for a few days now as I keep getting authentication errors when I try and buy a charger online and need to talk with someone about it.
     
  3. Smiles83

    Smiles83 Member

    Joined:
    Sep 22, 2016
    Messages:
    38
    Location:
    Edmonton
    Delivery is 4-8 weeks as noted upon checkout. I got mine at 7 weeks, I wouldn't be stressing out at 4 weeks, u will get a call from tesla approx 2 weeks before delivery.
     
  4. Smiles83

    Smiles83 Member

    Joined:
    Sep 22, 2016
    Messages:
    38
    Location:
    Edmonton
    Had the same issue when using my Samsung S8, used the desktop and worked fine.
     
  5. deltav

    deltav Member

    Joined:
    Mar 26, 2018
    Messages:
    31
    Location:
    Toronto
    I had that issue about 5 times where it kept telling me it is not able to charge my credit card, 6th time it worked (I used a different credit card, not sure if that's what fixed).
     
  6. CUBldr97

    CUBldr97 Member

    Joined:
    Apr 20, 2015
    Messages:
    265
    Location:
    MD
    well hopefully you will hear soon, 11K models 3's are on trucks right now for delivery!
     
  7. Ludatik

    Ludatik Member

    Joined:
    Jun 18, 2018
    Messages:
    337
    Location:
    Toronto
    If you keep dialing in, eventually you will get on their phone queue which will take another 15-20 min for someone to actually answer. It takes some persistence. It took me maybe 10 times of hanging up and dialing again before I could get through. They are pretty friendly once you do speak with someone, just undermanned. Good luck!
     
    • Like x 1
  8. FatLam

    FatLam Member

    Joined:
    May 25, 2018
    Messages:
    65
    Location:
    Richmond Hill, ON
    Same here ... ordered May 24th but no contact yet !
     
  9. Kiyi

    Kiyi Member

    Joined:
    Jun 30, 2018
    Messages:
    82
    Location:
    GTA, Ontario
    What was your configuration?
     
  10. llbean

    llbean Member

    Joined:
    May 24, 2018
    Messages:
    39
    Location:
    Toronto
    RWD, blue, 18 inch tires
    Autopilot +
     
  11. sakimano

    sakimano Active Member

    Joined:
    Mar 20, 2017
    Messages:
    1,110
    Location:
    Ontario, Canada
    Exactly. Stress out and start threads at week 9. Not week 4.
     
    • Like x 1
    • Funny x 1
  12. Anto

    Anto Member

    Joined:
    Jun 10, 2018
    Messages:
    45
    Location:
    Ottawa, Ontario, Canada
    True, however I also configured on the 7th and got NO WARNING when I got the call for same-day delivery on Friday the 30th.... so it really depends on the situation. One thing I can say is that they have been pushing Canadian deliveries pretty hard. From what I've seen 4-8 weeks is more like 4-5 weeks for most people.
     
  13. Anto

    Anto Member

    Joined:
    Jun 10, 2018
    Messages:
    45
    Location:
    Ottawa, Ontario, Canada
    That's my colour!!! It's just a brilliant blue!
     
  14. Zirak

    Zirak Member

    Joined:
    May 3, 2018
    Messages:
    103
    Location:
    Canada
    Are they still doing deliveries through the IC?
     
  15. egdeen

    egdeen Member

    Joined:
    Feb 14, 2018
    Messages:
    20
    Location:
    Toronto, Ontario
    I don't think so, I heard Tesla only had the IC site until June.
    I got my VIN two weeks ago but still no delivery day, but Tesla already contacted me asking for my preference Oakville vs Lawrence.
     
  16. Ludatik

    Ludatik Member

    Joined:
    Jun 18, 2018
    Messages:
    337
    Location:
    Toronto
    When did you order? Glad to hear that when I eventually take delivery, I won't have to trek out to IC.
     
  17. Kiyi

    Kiyi Member

    Joined:
    Jun 30, 2018
    Messages:
    82
    Location:
    GTA, Ontario
    How many Canada orders do you think are pending? Specifically Ontario?
     
  18. Koflach

    Koflach Member

    Joined:
    May 20, 2018
    Messages:
    463
    Location:
    Langley, BC
    Now that the AWD and P option are available, quite a few. What i'm really curious about is if any Canadian has gotten a VIN from Tesla in the last week. It sure does look like they are focusing their stock on the States and have put Canada on the back burner.
     
  19. egdeen

    egdeen Member

    Joined:
    Feb 14, 2018
    Messages:
    20
    Location:
    Toronto, Ontario
    June 20. It appears my car just sat on the Fremont parking lot for two weeks! I got email on June 21 said it is ready to ship, but my DS said my car is still in California two days ago. :(

     
  20. Ludatik

    Ludatik Member

    Joined:
    Jun 18, 2018
    Messages:
    337
    Location:
    Toronto
    Wow, that's quick! What's your config? I ordered June 19 and haven't heard a peep (LR/PUP/Aero/EAP/white).
     

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