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Warning about accepting delivery
- Thread starter Medic
- Start date
need to be able to open picture up and look closer....re-submit or edit so we can make bigger and define what we are looking at
Picked up my new Model Y Performance yesterday at Burbank service center. Car was essentially free of defects except doors seemed a bit too far inset at the bottoms leaving the rocker panels a cm. or so proud. I asked if this was “in spec” and they had a service adviser come out to check them. Super nice, helpful folks. They acknowledged the issue and gave me the option of a service visit but warned that realigning the doors is tricky to maintain panel gaps all around. I may decide just to live with this small issue.
Everything else checked out—tail light and charging door were fine and the paint flawless. I’m happy at the good experience.
Everything else checked out—tail light and charging door were fine and the paint flawless. I’m happy at the good experience.
NY_Rob
Member
Ask them if you can bring it to one of their local approved body shops if they think it's something they can't handle. A real body shop will have no problems aligning doors.
The biggest disparity was in the center of the right rocker panel which is out from the doors about 1cm. The left one is out 5 or 6 mm in the center. The protrusion was less on both sides toward both ends of the panels. I looked at 6 other new Ys and most had the same condition albeit to a lesser degree. Only one was what I would consider aligned and mostly flush with the doors.
I appreciate the suggestion of trying an approved body shop. Great idea even if I had to pay out of pocket. Thanks.
I appreciate the suggestion of trying an approved body shop. Great idea even if I had to pay out of pocket. Thanks.
blissdancer
Member
NY_Rob
Member
Here is the one I think was uploaded earlier in this thread, it's made for a Model 3, but it will be good for a Model Y as well. I don't know who actually created it, but it's pretty useful...blissdancer said:
blissdancer
Member
NY_Rob
Member
RigelRVA
Member
As soon as I read that, I knew exactly what you meant! We have an Airstream horror story for an entirely different forum that makes me sick to remember back on. We take delivery of our Y next week - I am just praying to the Tesla Gods that our experience doesn't even pale in comparison to our Airstream story.
blissdancer
Member
I just picked up in Dedham MA, and they adjusted the doors before acceptance without any complaint. It took a couple of hours so I came back the next day and took delivery. I had full access to the car to inspect it, and didn't feel rushed at all. Positive experience overall, except that the door alignment issues were so obvious you'd think they would have proactively fixed them. VIN 32xxx.
There is a slight wider gap between the fender and the passenger side headlight than on the other side which they were unable to improve much. I looked at 4 MYs in the lot and they all had the same mismatch.
There is a slight wider gap between the fender and the passenger side headlight than on the other side which they were unable to improve much. I looked at 4 MYs in the lot and they all had the same mismatch.
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