warped keys

[Tenzin]

Took delivery of model 3 less than 24 hours ago. I notice the keys are very badly bent and warped. Do you think they'll replace them?

 

[Adam3]

Probably

 

[SpriteM3]

Mine were bent and warped as well, the service center gave me a used set that wasn't warped but had scuff marks.

 

[Higgs_Boson]

Took delivery of my car last week and also had two warped keys. I sent an email to my Regional Re and they are replacing both.

 

[Sackmonkey]

Mine were warped also. I drove back to the dealer an hour after delivery and they gave me a new set.

 

[Black306]

At least you had keys! At delivery, they couldn’t find my keys and had to program a new pair.

 

[Matsayz]

Picture? Like they've been sat on or bent?

 

[Higgs_Boson]

 

[Matsayz]

That’s weird. Did they get left out in the sun or is that how they were in the envelope?

 

[Adam3]

Try putting the card under a towel and use a clothes iron on it. I'm 50% sure it will improve the waviness. I mean, it can't get any worse right? I wouldn't go higher than Cotton setting. Disclaimer: may destroy card.

 

[Matsayz]

If Tesla won't give you new cards, if it's their fault then they should but... new ones from the Tesla website are $35.00 for two.

Key Card

Model S, Model 3, Model X, and Model Y vehicles come with two Key Cards and one bifold wallet for easy entry, operation and transport. Key Cards are convenient for when your phone is not accessible, out of battery or if someone else needs temporary access, such as a valet. Includes: 2x key...

shop.tesla.com

 

[Sackmonkey]

My car was sitting in the hot sun when I picked it up (the keys were sitting in the cupholder area). They seemed really surprised that they warped so badly and said the car hadn't been in the sun for too long (and this is Michigan, not Arizona!). Mine looked exactly like the photo posted above.

 

[ThomasD]

That warping is from heat

 

[justin2112]

Had this with my keys at delivery. We had some crazy heatwave and mine were exactly like that. Just talk to the service centre and they will swap them out for free for you.

 

[bdwalters]

Mine were like that too. I filed a mobile service request. They are coming out Monday, and I imagine they will replace them.

 

[xallenx1]

Ours were also warped. Where in the app do I request for mobile service?

 

[Tenzin]

View attachment 705824

exactly like this

 

[ry-ballz]

Ours were also warped. Where in the app do I request for mobile service?

You want them to send you a tech to bring you a key?

 

[TexasTezla]

You want them to send you a tech to bring you a key?

Why wouldn't he want that? I would totally use this service if it were available...perhaps the guy lives 50 miles from a SC or something...

 

[xallenx1]

Why wouldn't he want that? I would totally use this service if it were available...perhaps the guy lives 50 miles from a SC or something...

Yup, SC is 2.5 hours away!