Quick update I just received my vehicle back from the service center in Renton and they dented the Frunk pretty bad. It's hard to picture but when I showed it to them they said they'll have it fixed asap. Unfortunately, I received a paint chip on my way home it seems and I was planning on getting ppf installed tomorrow. What bad luck. I've had a loaner model X longer than I've had my own model Y! Hope things start to improve soon.
I just had the worst delivery experience at Renton - the demo model never went through detail, and had a lot of the moving adhesive still on the front bumper/delivery stickers still on, interior was filthy, and the front drivers wheel arch plastic had markings on them. I told the manager that I just wanted the piece replaced (it's $100 online) and she said no - that this is a demo unit and comes as is.
They brought their detail guy out to rub the plastic wheel arch - which can't be done because its plastic, needs to be replaced. I told him to stop touching my car with his dirty towel, and he got in my face. He told me he is ready to take an assault case, called me racist, said to watch my back, etc etc. all while the managers stood there and did nothing, and just threw up their hands. Store manager then tells me to leave their property before she calls the police and report me for trespassing.
In my 40+ years of living, I have not ever experienced anything like this. Even in general, day to day - I have never been in this type of situation, where an employee; or anyone in general was ready to assault me because I told him not to touch my car.
I still am in shock, and not really sure what to do. I just wanted to purchase a vehicle.