Hi,
I have a refresh 2016 S75 with AP. Got a crack in my windshield that seemed like a small chip but started growing steadily. I called the Fremont service center 2 weeks ago to schedule an appointment, and now they're telling me that they still don't have the part in stock and no estimate on when they will.
My insurance company also told me they only deal with Tesla for these kind of window replacements and that it couldn't be patched/fixed. (I honestly don't even remember hitting a rock or anything significant, there's not really a big impact mark).
In the meanwhile the crack seems to be getting bigger, covering well over 50% of the windshield now. Here are some pics. It goes all the way to the side-bottom of the driver side. Anyone deal with something like this before? Should I push for a loaner or something?
I have a refresh 2016 S75 with AP. Got a crack in my windshield that seemed like a small chip but started growing steadily. I called the Fremont service center 2 weeks ago to schedule an appointment, and now they're telling me that they still don't have the part in stock and no estimate on when they will.
My insurance company also told me they only deal with Tesla for these kind of window replacements and that it couldn't be patched/fixed. (I honestly don't even remember hitting a rock or anything significant, there's not really a big impact mark).
In the meanwhile the crack seems to be getting bigger, covering well over 50% of the windshield now. Here are some pics. It goes all the way to the side-bottom of the driver side. Anyone deal with something like this before? Should I push for a loaner or something?