Less than 10mins. Not all of us have a place to pickup. Some states only have home delivery, and in my case, the semi could not drive down my ¼mile dirt road, so the driver asked if we could meet at a rest stop. I agreed, only to find out that the car had "zero" SOC. The driver said he loaded it that way, in the morning. Now it was evening in December in Maine. Last delivery of the day. Sun was already down. He asked where the charger was, and I told him there wasn't any. I told him, I lived ¼ mile down a dirt road, but that it was mostly downhill. If the car had a little energy, I could roll it down and charge at my house. The driver said "no way", he loaded the car with zero SOC and that was a long time ago, and he didn't think the car could make it 1/4mile downhill.
So, we reloaded the car, yes, I actually pushed it when it was on the loading ramp, and we drove 10miles to another rest stop, one with superchargers.
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Once we unloaded again, he rolled it downhill to the supercharger, and plugged it in. He handed me two keycards, had me sign a paper, and took my Chevy Volt and loaded it to go. That's it. He's a 3rd-party driver. He doesn't work for Tesla. Those of us who get home delivery have one of two choices, accept or refuse.
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My car not only had no charge, it had never seen a delivery center. It had bird poop on the door, and it had plastic shavings on the dash. The kind of shavings you get from the manufacturing process. It had never been seen since shipping from Fremont.
You can see the supercharger pedestal in the reflection of the center screen. You can see it has zero SOC. You can see it has the glovebox tag, and plastic on the sun visors.
So, while it's wonderful that the OP had a great experience, I am not making it up that I did not. I had less than 10mins to decide accept or not. There was no one from Tesla to talk to about the decision. Last delivery of a cold day in December. Yay!
Ha, I just remember, I had my 89yr old disabled mom with me, since she wanted to see the new car. I dropped her off at the nearby Ruby Tuesday's while I dealt with the car. It took a couple hours for the battery to warm up and start charging and reach a point where I was confident it would make it home. More yay!
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I know most people would have refused the car, but the end result is the battery is fine! This is from last week, I have almost 47k miles after 4+yrs, and it still has 76.6kWh of 77.8kWh and all of its original 310 EPA-rated miles.
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