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I think the average Tesla customer has lower tolerance criteria for what passes, and several other high end vehicles in their garage to compare to, hence some of the stories. Me, I plan on using this and therefore some issues are trivial.I have a Model 3 on order and decided to look on Social Media and on here to get a sense of how Delivery would go. I fell down a rabbit hole of horror stories and terrible Service Center experiences and am now I am starting to second guess even going through with purchasing the car. I know there are a lot of people on Social Media that like to put down Tesla. But as a first time buyer it has definitely given me anxiety about what is to come. Then I happen to find your post which has made me feel some what better. But I am still questioning in my mind if this is going to be a good choice. Hopefully everything goes smoothly.
Good to know about no PPF. I do not plan on getting PPF either, just hand washing and maybe a at home ceramic coating, as I cannot justify the price for a daily car. Specially considering rock chips were not even considered when getting the value of either car I’ve traded in the past.I have had my M3 since May 2020. Delivery experience was great, the car has been great, and my one interaction with service has been great. My pickup experience was not typical because I picked up in Chicago (1.5 hour drive from my house) during COVID. I did not see any Tesla employees. Everything was handled through a phone call and them remotely unlocking the car when I arrived. I was able to inspect the car and everything looked great. I found no quality issues at all. My paperwork was inside the car to sign. I signed and was instructed to drop it though a slot in the showroom door. I had talked to the sales rep on the phone the evening before and they knew I had a 100 mile drive so they made sure it was fully charged for my drive home.
The car has been the best vehicle I have ever owned and although it's almost three years old, I'm excited to drive it every time as if it were a new car. I have had NO issues at all with the car. I have heard the horror stories about the paint being thin, easily damaged, etc, so I take extra care with it. I only wash by hand or take to a touchless car wash during the winter, but the car still looks great. I wax it a couple times a year, but never used paint protection film. I think the car still looks brand new. And being a 2020, it has the beautiful chrome door handles and accent trim instead of that ugly black chrome delete! (I know this opinion isn't popular, but I'm a middle aged man who thinks cars need a little chrome. Go ahead and laugh at me.)
My only interaction with service was to take it to a service center for the two year service. Since I live in a snowy area, it is recommended to have the brake calipers cleaned and lubricated. I used the app to make an appointment for that service plus the cabin air filter change and brake fluid check. (I know I could do those myself, but decided to let Tesla do it along with the brake service.) Communication through the app was great. I had to drive almost two hours to the service center, but they gave me a Model X as a free loaner so I could get lunch and kill time at a local mall. The service only took 1.5 hours, cost $160, and they fully charged it for my drive home.
I couldn't be happier with the car. Don't be discouraged by negative reviews. I think most Tesla owners love their cars. Of course people are not going to post on a message board to say they are still not having any complaints, so all you hear are the bad stories or people looking for solutions to their issues.
First, DON'T believe everything you read on the inter-webs to be true. Tesla quality is drastically improved over the years and on par with other MFG - quality similar to my ICE SUV - 2021 Acura RDX Spec SHawd.I have a Model 3 on order and decided to look on Social Media and on here to get a sense of how Delivery would go. I fell down a rabbit hole of horror stories and terrible Service Center experiences and am now I am starting to second guess even going through with purchasing the car. I know there are a lot of people on Social Media that like to put Tesla down. I mean some of them were clearly fake or lying. But I found a lot on here that seem truthful. As a first time buyer, it has definitely given me anxiety about what is to come. Does anyone have a great experience they can share? Are the bad experiences the norm? Hopefully everything goes smoothly.
Good to know about no PPF. I do not plan on getting PPF either, just hand washing and maybe a at home ceramic coating, as I cannot justify the price for a daily car. Specially considering rock chips were not even considered when getting the value of either car I’ve traded in the past.
I have a Model 3 on order and decided to look on Social Media and on here to get a sense of how Delivery would go. I fell down a rabbit hole of horror stories and terrible Service Center experiences and am now I am starting to second guess even going through with purchasing the car. I know there are a lot of people on Social Media that like to put down Tesla. But as a first time buyer it has definitely given me anxiety about what is to come. Then I happen to find your post which has made me feel some what better. But I am still questioning in my mind if this is going to be a good choice. Hopefully everything goes smoothly.
Congratulations! I hope it exceeds your expectations.I am picking up a new Model 3 tomorrow.
I hope the car is perfect.
How was your experience?I am picking up a new Model 3 tomorrow.
I hope the car is perfect.
Don't purchase the car. If you want the "white glove" experience from a dealer, buy a Lexus, Mercedes or Porche. Picking up a Tesla from a Service center is more akin to picking up your iPhone from an apple store. Get it, get out.I fell down a rabbit hole of horror stories and terrible Service Center experiences and am now I am starting to second guess even going through with purchasing the car.
I guess someone woke up on the wrong side of the crank shaft. I bought a "s" class Mercedes in Dallas.Don't purchase the car. If you want the "white glove" experience from a dealer, buy a Lexus, Mercedes or Porche. Picking up a Tesla from a Service center is more akin to picking up your iPhone from an apple store. Get it, get out.