warranty

HI Everyone, So today something very weird happened. While I was trying to mount my Thule rear trunk bike rack onto my Model S, in a moment that felt like a gentle snap of a finger, the rear windshield cracked at the top left. It happened so calmly and without any force that it almost seemed to...

Charger didn't work last night. I turned the breaker off today and took the faceplate off. Meltdown!

I have a 3 year old HPWC, er wall connector and it's worked fine for all this time. Suddenly it is often failing. Insert cable into car ... RED. Have to reset the button to the right side of unit. History: Installed in prior garage for 2 years. Fine. Disconnected. Moved to new garage...

I am seriously looking into buying a used 2016+ face lifted model s or x. I have a few questions that I need to clear up... 1. I heard that we get Federal Tax Credit and, for me, a California Incentive when buying a new Tesla from Tesla themselves. If I were to buy a car pre-owned from Tesla...

I'm writing a post here to express my disappointment and frustration about my recent unpleasant experience with Tesla Service HK. My car, which is a 2016 Model S, was towed to the Tesla service center as advised after warning messages "power reduced" and "low vehicle coolant" showed up in the...

2015 Midnight Silver Metallic S60 for sale. Tesla maintenance, and garage kept. Located in Orlando, FL. 26,000 miles. Asking $62,000. Extended Warranty Auto Pilot v1 Tech Package Fog Lamps Duel Chargers Supercharger enabled and free for the life of the vehicle Midnight Silver Metallic All Glass...

With VINs rolling past 200,000 and 400,000 Model 3s in queue, I've shared other folks' concern that service quality would inevitably suffer. And, that may prove the case in the future, as it already has for some. However, in the interest of fairness, I'd like to sing Tesla's praises (and...

Hi all, I'm seriously looking at buying a 2015 Model S 85D in the next couple of weeks from a private seller, is there anyone that can help with: 1) What support there is in Perth from Tesla. 2) A good insurance company that doesn't charge an absolute fortune. 3) What warranty I should make...

Very excited to finally get my model S, however I found 3 problems in the last 2 days that I owned it. Just wanted to see what you guys think and if you have any feedback. Trunk body panel gaps are visibly different on the right and left side.( see picture ) Sign in - Google Accounts Tires...

So I am about 5 months away from the end of my original 4yr warranty on my beloved 2013 P85 with only 39,000km. It has given me very little trouble and dare I say I never even serviced it. The problem is, it has had extensive front end damage TWICE (neither were my fault, but the latter...

Question for the group: How long should I (or anyone) expect to wait for a repair to a car under warranty? Tesla or otherwise, the manufacturer has an obligation to fulfill under the warranty -- how long before I need to take legal action or seek another remedy? I purchased CPO in June 2016...

A question often asked about our cars is, how long before you will need to replace the battery? The topic of battery longevity gets muddied in terms of understanding degradation versus ‘usable’ battery life and maybe Tesla has decided it is simpler not to address the issue. After all...

I've read so many reports of various issues with X doors and seals both here and on the Tesla Model X Owners Club on Facebook. Tesla fixes them under the 4-year warranty, which is great. But what happens after 4 years? I think we should lobby Tesla to provide an 8-year unlimited miles warranty...

Reuters has an interesting news article discussing Tesla warranty costs and compares it to Mercedes and GM: High warranty costs reflect Tesla’s struggle with quality Although the headline is "High warranty costs reflect Tesla’s struggle with quality", the actual numbers don't really support...

Excellent condition Tesla Model S P85. 19K miles. Blue metallic exterior (gorgeous color no longer factory available) One owner, no accidents. Manufactured Dec. 2012. Car comes with remaining Manufacturer's new vehicle warranty. Also available for $3K additional purchase is Manufacturer's 4...

I am awaiting delivery of my used 2013 Model S from Tesla! Here are a few things I learned in the buying process: Where to buy: If you buy used directly from Tesla, you get a 4 year/48k bumper to bumper warranty, and the prices seem competitive with other sellers. There are some available...

Hi folks, I'm nearing my extended warranty (ESA) decision for the 50K limit (I'm at 48K). Im looking for some actual costs on out-of-warranty repairs for things that would have been covered by an extended warranty. So not things like normal wear and tear, things from accidents/damage etc, but...

On all my old cars I could tell the build date because it was built into the VIN. I have decoded my MS VIN and found that such info is not included. I am curious about this because build date would give me the start point for the 8 year warranty. Sorry if this was asked before but I could not...

My charge cycle was interrupted 2 days in a row. I unplugged it and replugged it in the AM and everything seemed fine. ( but called Tesla to have them check the car out ) Just came back from work and figured I'd crack open the HPWC (Yes I flipped the breaker off first) because I thought I...

As of April, 2015, what are the current official drive unit failure symptoms that one would experience prior to a drive unit failure? And what are the detection methods Tesla currently uses to define drive unit failure or predict drive unit failure? I'm asking for updated clarification since in...

Dear TMC I love my Tesla and have driven 78.000km (almost 50.000 miles) in the last 1.5 years. In the meantime my doorhandels, my chair, my big screen and other items have broken down and have been repaired by the excellent service center in Amsterdam (thanks guys). But last friday I heard...

In another life I worked in warranty Admin for Ford and Caterpillar. In warranty there is a term, "Causal Part" aka the part that caused the failure. Usually if the "Causal" part is under warranty the entire repair is under warranty. Which brings me to TESLA's warranty. Under their basic...

I have read numerous pages on front camera threads. I asked my DS about front camera installers. He didn't know of any, but was worried about voiding the warranty related to the 17" screen. Is this an issue? Is there a consensus solution for a front camera either through the 17" screen or...

This is awesome! Also infinite hands.. haha LINK

Hey everyone, As I am nearing the end of my initial warranty period due to miles, I began thinking about the MS Powertrain and it's utter simplicity in terms of moving parts and lack of items to service. As we have seen here stuff like the main bearings have to be re packed with graphite @...

Wednesday my beautiful P85 Model S became disabled, requiring a tow to Tesla Service. But by noon Thursday Tesla restored it. And therein lies a tale. On my way back home from a longer-than-usual day trip, thoroughly enjoying the Tesla driving experience, I stopped around 2 pm at a...

Hi All, just wanted to introduce myself and S2108, a fully loaded 85kW Signature model formerly owned by Colin B, of Waterdown, Ontario. Ownership transfer was interesting, not least of which being the mixed messages from Tesla of 'no warranty transfer' to 'limited warranty transfer' to 'full...

I'm curious on how many people bought Tesla's service plans, ESA, or didn't get either? Was reading the contracts on TM, & seems like the service plans may not be all that worth it given most repairs people have had were either covered by warranty or were official bulletin repairs that would...

Another Rod and Barbara post, this time a warranty PDF ... Punch list, Page 3 (Warranty link) | Tesla Motors Attaching it here in case it disappears at the original location. Edit: The original PDF link looks better than when I tried to save it locally (and attached here). Hrm. Looks like...