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“Cruise Not Available”

Discussion in 'Model S: Driving Dynamics' started by USMC_Mustang, Oct 7, 2017.

  1. USMC_Mustang

    USMC_Mustang Member

    Joined:
    Aug 23, 2016
    Messages:
    51
    Location:
    Purcellville, VA
    71F553F8-5A11-4A33-AAF2-06CC5C11310B.jpeg I’ve never seen this message in the first 18 months I’ve had my Model S, but it seems that I’m receiving this at least once a week recently:
    “Cruise Not Available. Reduced Front Camera Visibility.”
    Apparently, if there is too much sunshine hitting the front camera at the right angle, it prohibits and/or deactivates cruise control. Anyone else?
     
    • Informative x 1
  2. rdr1rx

    rdr1rx Member

    Joined:
    May 10, 2016
    Messages:
    40
    Location:
    Bay Area, CA
    Camera on its way out. Same thing happened to me a year ago. First TACC and AP stop working, then the blue lines and radar-detected cars no longer show. Informed service and got a new front cam a week later.
     
  3. thtrotter

    thtrotter Member

    Joined:
    Jan 12, 2018
    Messages:
    6
    Location:
    Lawton, OK
    Today, I pulled into the supercharger in OKC with my 2017 (delivered 2018 actually) Model X 100D with autosteer and cruise working and when I pulled out and tried to turn on the cruise control, it said “not available”. There were no blue lines and no cars seen in front on the screen as before when it worked. Nothing else happened except the supercharging event. I also noticed that the beta wiper function for rain sensing also didn’t work. I have noticed that intermittently the auto lane change feature wouldn’t work and I’d have to override the autosteer to change lanes — that’s has been an issue since the car was delivered. I powered it down 4 separate times and the phone guys sent a refresh for the camera, but “no joy” — still won’t work. They say that there is a new software 10.12 out there, but... I think Elon has to personally sign off on it...
    Any ideas?
     
  4. raven66

    raven66 Member

    Joined:
    Jul 17, 2018
    Messages:
    10
    Location:
    Seattle
    Did you have your issue resolved? My Model 3 is acting similarly and wondering what the fix may be. A mobile service tech is supposed to run a diagnosis this week.
     
  5. EVChris

    EVChris Member

    Joined:
    Apr 29, 2018
    Messages:
    168
    Location:
    Oakland, CA
    I had this last night but it resolved itself after about 10-15 minutes. It was at night, doing 65 on the San Mateo Bridge and nothing really interesting happened. I had just SC'd maybe an hour before.

    I did nothing to resolve it. I didn't power down. I didn't reboot. I didn't pull over and check the car. I just kept driving and tried it several times with the same result. Then about 10-15 minutes later it just worked on its own.
     
  6. keithf

    keithf Member

    Joined:
    Oct 18, 2017
    Messages:
    82
    Location:
    Canada
    Same happened to me after on my S75D 2017, software version 2018.32.2 driving off from Super Charge session.
    After about 5 minutes of driving Cruise, auto pilot and corresponding screen displays came back.
    Maybe the system had to recalibrate after supercharger use?
    Will have to see if it happens again next time I use a super charher.
     
  7. EVChris

    EVChris Member

    Joined:
    Apr 29, 2018
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    168
    Location:
    Oakland, CA
    I should have added that my problem was on 2018.36.2.
     
  8. WARP 10

    WARP 10 Member

    Joined:
    Sep 12, 2016
    Messages:
    175
    Location:
    San Diego
    Got this message yesterday without the clause about the camera. Tried it several times and finally rebooted at my next stop which solved the problem. Had a similar problem shortly after buying the car 2 years ago, where cruise control and AP were both deactivated. Ended up being a camera problem which was fixed by the mobile repair guy.
     

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