This is a joke, right? They didn't really say that did they?I’ll post a dialog:
Me: Hey can I speak to [redacted]?
SA: Sir with all due respect if this is about the Model S Long Range we have already explained to you we have no idea. This is the third time you called this month. We kindly ask you to stop calling every week about this.
Me: Ohok but can I speak to [redacted]
SA: [redacted] has transferred to another location.
Me: Alright well have a nice day
SA: only call back if you have a VIN assigned or if you’re cancelling this order.
me: okay bye
*hangs up*
well … crap.
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2021+ Model S LR Delivery Tracking
- Thread starter baldwin
- Start date
JPInnovative
2022 - TM3P
That is really not professional.
Estimated Delivery: July 26 - August 05
We will reach out to you to schedule your delivery date. Delivery time frame is based on order date, profile submission, delivery location and vehicle configuration.
This is the message I received on Monday and has only changed from July 25th to July 26th.
I ordered with Arachnid wheels in Feb. If you did not order the Arachnid wheels I have been told from rep in Fremont it will add 6-8 weeks after older Arachnid orders.
Hope this helps
We will reach out to you to schedule your delivery date. Delivery time frame is based on order date, profile submission, delivery location and vehicle configuration.
This is the message I received on Monday and has only changed from July 25th to July 26th.
I ordered with Arachnid wheels in Feb. If you did not order the Arachnid wheels I have been told from rep in Fremont it will add 6-8 weeks after older Arachnid orders.
Hope this helps
It just showed up on all three of our orders (Plaid S, LR S, LR X). Could be intentional... or a mistake. Guess we'll find out one of these days.
It seems like a site wide design, everyone has it regardless of order, reservation, VIN or no VIN, etc.
Seems to be the case. I also see it but have no VIN and an October timeline and the agreement is not enabled for me to view
Zaker89
2021 Model S LR / Red-Black / Since 07.31.2021
Most people who were Sept/October now appear to be blank.
Sbaimo
12/15 LR black/white 21” no FSD delivered 6/30
Is you SA’s name Dante or Randall? SoundsI’ll post a dialog:
Me: Hey can I speak to [redacted]?
SA: Sir with all due respect if this is about the Model S Long Range we have already explained to you we have no idea. This is the third time you called this month. We kindly ask you to stop calling every week about this.
Me: Oh
SA: [redacted] has transferred to another location.
Me: Alright well have a nice day
SA: only call back if you have a VIN assigned or if you’re cancelling this order.
me: okay bye
*hangs up*
well … crap.
Like Randall from the movie CLERKS! That is horrible. Maybe it was Jay or Silent Bob.
Everyone, please stop calling your SA's until we see that there is any indication of the hold being released. I agree that we deserve an explanation, but is painfully obvious that they know nothing. Not only is it a complete waste of time, all you are doing is aggravating them which will likely lead to them not responding well to reasonable questions in the future.
While I’m completely in agreement with you, I partially appreciate causing Tesla some pain because they are so so so bad at communicating. My only hope is that there’s enough pain they somehow decide to institute better customer service and PR communications because it’s untenable on their end to continue status quo.
That is an interesting point. Better would be if the press started to call Tesla and ask them what's up, and why they refuse to tell customers what is happening.
No, but after MONTHS of " August", for the first time mine is blank. I don't know if I'm excited or not, but at least something changed. Mine is also white/white with 21s and FSD. Ordered 2/21 RN 11454
Who would the press talk to? That’s my point. Tesla needs a Customer Service and PR head. The press can’t even talk to anyone. So I’m not too sympathetic that tesla service doesn’t like when customers reach out wanting updates. Tesla sucks at this.
I’f I’m shelling an amount close to six figures, I’m not hearing “don’t call back until you have a VIN”. Agreed, no point in calling to hear what we already know, but for them to make an already crap reputation even worse by their wording isn’t helping as well.
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