After my 4/19/19 MY7st LR RWD order was canceled unceremoniously and without any notice or warning, I just got a $2500 check in the mail. After calling, i was told no RWD LR and that I would need to order SR AWD or LR AWD. So we reordered on 1/20, completed profile on 1/21. MY7, no FSD, no hitch, 20inch wheels, SR, Blue/Black. Not entirely elated about it, SF bay area, and we dont ski, so AWD isnt really a necessity, but we want the car. Still no VIN, SA less than helpful, though she keeps saying, delivery will happen - though i dont have much faith in her....We just turned in our leased last week, so we're down to one car, which is fine now, but if schools start opening and we need to start going back to the office, we'll need a car sooner rather than later. I teeter between having patience and getting mad at the whole situation and then when I see Elon spending time and energy re-naming his position and others, I makes me really doubt the whole process. Feels like we're all just giving them a pass, because the product in the end is likely quality. I wonder though if we stopped giving Elon/Tesla a pass and started holding their feet to the fire, canceling orders or just not making orders, if they'd change. Eventually, there are going to be other products, decent enough to compete in this space.
Some food for thought....
LR isn't just for AWD though. It's dual motor, which makes the vehicle more efficient, which is why it has a longer range. Personally I'm in Florida, so I don't need AWD for anything. My Model S was single motor and it had the perk of having a huge frunk (I could lay down inside of it and close it with some space to spare. I wouldn't have liked to have dual motor in it as the frunk is much much smaller (I may be wrong but I think it's smaller than all the Y's). But in the case of the Y LR, it's really a difference of price and range. The $2500 they gave you at least offsets the LR price difference
some, but personally I went with LR with no thought at all to it being "AWD" which I could care less about, but to have fewer charging stops on road trips, especially when it's not going to be free unlimited like I had on my S (it had a range of ~230). I didn't mind the stops, but there's times if I had a little longer, I would have been able to do round trips without the need to charge.
I ordered on 1/31 and pick up Saturday, and from what I've seen, east coast got their VINs first and it sweeps towards the west. My guess is they try to do further distances first to meet KPI's knowing further distances take longer to deliver. Not a valid reason, just a guess.
"I see Elon spending time and energy re-naming his position and other" This comment made me laugh though because Elon spends time an energy in many places other than that... such as SpaceX. I'm personally amazed this man can do as much as he is doing. One day he's unveiling a new and most technologically advanced vehicle the next day he's launching the most technologically advanced rockets into space. Then the following day he's spending time in underground hyperloop, ending the week with spending time on a brain-machine.
Again, not an excuse for the frustrations of purchasing a Tesla, but think about this: when you buy an ICE vehicle, the dealership has done all of this for you. They placed the orders, purchased the vehicles, pushed back on cars with back QC issues, detailed them, and put them on the lot for you to come buy them. As a Tesla customer, you are starting this process from the start. Some argue that the cost of the vehicle should mean we don't have to go through these frustrations; however, the average price for a new car according to Edmonds is $40,573, the Y base price is $49,990. So this argument would be more relevant on ordering maybe a new S/X, but not so much the Y/3.
Still frustrating none the less (I still refresh my page multiple times even though I pick up Saturday from the effect of this process and impatience although nothing is going to change on the account!). When I got my S, which was a CPO, it took this long too, but well worth the wait!!