Acceleration Shudder

[forkee]

FYI:

I had a shudder problem come back a few months ago, really only noticeable at 50+ freeway speeds and would stay even if not accelerating (i thought it was the crappy freeways, lol). finally was appointment time last week. Got it back yesterday. The sound deadening foam lining in the right rear tire had come loose and was bouncing around in the tire. They replaced the tire and everything is back to what it should be.

 

[Silicon Desert]

Tesla doesn't have dealers. It doesn't sound like you really even have a Tesla there.

right, agree. But I think he just using a generic term. The service center up here sure looks like a "dealer" to confuse people that don't know better. The have cars on the showroom, someone to help you order, give demo rides, service, etc.

 

[Tac0Meat]

Made an appointment but not able to get it in untll Feb 13th. I assume the car is safe to drive in this state or could I do more damage as I continue to drive?

 

[VikH]

Made an appointment but not able to get it in untll Feb 13th. I assume the car is safe to drive in this state or could I do more damage as I continue to drive?

Assuming you have the acceleration shudder issue, it is fine to drive. Some people on the forum have chosen to live with shudder until a perm fix is found.

 

[Popeye]

I wouldn’t say it’s totally fine. This is what happen when mine started getting worse the half shaft snapped. But it was repaired they told me it did make a nice mess in there tho.

 

[ARMARM]

Had the "fix" applied today, no questions asked ... a big change from March last year, when my local SC refused to do anything about it!

 

[whitecoathub]

Tech went to test drive my 2016 75D X. On standard suspension, you can definitely feel the shudder. On low suspension, you can't feel the shudder. Tech said its normal for shudder on standard suspension??? Anyone else get that reasoning? I'm going to head over to another SC later on when I have free time.

 

[mxnym]

Tech went to test drive my 2016 75D X. On standard suspension, you can definitely feel the shudder. On low suspension, you can't feel the shudder. Tech said its normal for shudder on standard suspension??? Anyone else get that reasoning? I'm going to head over to another SC later on when I have free time.

IIRC, this was what they claimed prior to the TSB, but after the TSB, they are supposed to fix it when it occurs in normal. You may need to print and bring the TSB so you can highlight the part where it says to test and confirm this doesn't happen in normal.

 

[Silicon Desert]

Tech went to test drive my 2016 75D X. On standard suspension, you can definitely feel the shudder. On low suspension, you can't feel the shudder. Tech said its normal for shudder on standard suspension??? Anyone else get that reasoning? I'm going to head over to another SC later on when I have free time.

My sc didn't have any issue with fixing it about 7 months ago. Some shutter in normal, none in low. Problem has not reoccurred.
I would not say it is "normal" when there are many cars without the problem.

 

[mjptech]

IIRC, this was what they claimed prior to the TSB, but after the TSB, they are supposed to fix it when it occurs in normal. You may need to print and bring the TSB so you can highlight the part where it says to test and confirm this doesn't happen in normal.

I brought it up on 3 different visits post TSB, and was still denied (even mentioning the TSB number). I was told that "there's still no guarantee it will fix anything, and we don't have parts for it."

 

[Popeye]

I brought it up on 3 different visits post TSB, and was still denied (even mentioning the TSB number). I was told that "there's still no guarantee it will fix anything, and we don't have parts for it."

Send Letter to Tesla that works

 

[Silicon Desert]

I brought it up on 3 different visits post TSB, and was still denied (even mentioning the TSB number). I was told that "there's still no guarantee it will fix anything, and we don't have parts for it."

that's just very strange. Are those guys from another planet? It's working for a LOT of us on here.

 

[whitecoathub]

I'm going to try a different service center in a few weeks.

 

[mxnym]

I brought it up on 3 different visits post TSB, and was still denied (even mentioning the TSB number). I was told that "there's still no guarantee it will fix anything, and we don't have parts for it."

I don't know why they're making you jump through hoops, but did you ask them to order parts? They should order parts for a future appointment, and they should know to do that without you asking, but it's worth a shot. Given their poor track record, I'd probably ask them to go ahead and schedule the future appointment vs counting on them calling you when parts come in.

 

[whitecoathub]

I just made an appointment for 2 weeks out at a different SC and noted the bulletin. That should give them plenty of time to order parts. Frustrating when they said its normal to have shudder at standard height.

 

[Popeye]

its not normal my car is not at service 50 days and counting

 

[whitecoathub]

your car has been in service for 50 days? for shudder issues???

 

[Silicon Desert]

Given their poor track record, I'd probably ask them to go ahead and schedule the future appointment vs counting on them calling you when parts come in.

Agree, not to wait on them to call. But having said that, I reported a shutter problem about June of last year. A mobile tech came out to confirm the issue and they offered to replace half-shafts. I told them at that time, it would probably be a waste of their time and mine because too many people were reporting the problem comes back again and again. I said, when you have a more permanent solution, I will have it done.

SURPRISE, they call me around November to tell me there is a more permanent solution with new rev D parts and an updated clevis mount. The clevis mount replacement was never a part of previous half-shaft replacements that various owners were getting. The clevis mount was a new thing. So I drove the car down there, 3 hours later it was all replaced.

 

[pgrennan]

So many posts I’ve gotten lost a bit. Does anyone have this shudder with the new Raven MX? I picked mine up 12/17/19 and I’ve had it a couple times on fast acceleration.
Also curious on the status of the repair approach. I saw a bunch of threads on this with some waiting for SW fix. thanks

 

[Tac0Meat]

So many posts I’ve gotten lost a bit. Does anyone have this shudder with the new Raven MX? I picked mine up 12/17/19 and I’ve had it a couple times on fast acceleration.
Also curious on the status of the repair approach. I saw a bunch of threads on this with some waiting for SW fix. thanks

:\
Poll: Does your X have the "Shudder" issue? Picked up 12/17/19 as well.