Another Tesla Screw-up? (Three-position dynamic LED Turning Light)

[NAALSET]

Nothing there...hmmm. My DS did not know anything about this as well....he is checking.

 

[hulk2k17]

Nothing there...hmmm. My DS did not know anything about this as well....he is checking.

I updated my previous post for next steps you need to take. Your DS will be useless at this point.

 

[NAALSET]

I updated my previous post for next steps you need to take. Your DS will be useless at this point.

Thank you.

 

[viper2ko]

I am still being told that they are compiling a list of vehicles and planning. What should I do. Been a month since I took delivery.

 

[speedy]

It's been 2 months since I've taken delivery and still nothing! And what is worse, they are STILL delivering new vehicles without adaptive lights. WTF? I wonder if they are hoping it will just die and go away...

 

[Jouley]

I took delivery on a non-PUP 100D last night and believe ours does have the adaptive lights based on the photos from earlier in this thread.

 

[ab26]

I took delivery on a non-PUP 100D last night and believe ours does have the adaptive lights based on the photos from earlier in this thread.

Can you take a photo of your headlights and post it here to double confirm?

 

[Jouley]

Can you take a photo of your headlights and post it here to double confirm?

Yes, I'll share a photo tomorrow.

 

[speedy]

Or, just check your Controls settings and see if you have an adaptive light setting..

 

[alwaysru]

Got my car back for some other issues - and attaching a text message convo between me and service - "Tesla is aware of this, and will be sending out replacement lights in the future, at which time we will reach out to you for replacement."

 

[Jouley]

Or, just check your Controls settings and see if you have an adaptive light setting..

Not the best picture because it's parked outside right now, but you can sort of make out the top row LEDs. I do also have the adaptive light setting in the menu.

 

[speedy]

Well, that's good news. It looks like you do have the adaptive headlights so it looks like they are now shipping it correctly. Maybe there's hope for us now....

 

[NAALSET]

So the Service Centre says that this is the first they have been advised of this being an issue. They are not aware of this having ever been an issue. I then forwarded them an email which I have received from Tesla sales saying that they acknowledged this being an issue on some cars. SC called me back saying yes, they are aware of the issue, but dont have a timeline on when this will be resolved. I find that unacceptable given this problem has now been going on for months.

1. Have sent Elon a tweet (hopefully he reads it)
2. Have escalated the issue to an executive through My Tesla

Suggest others should be doing something similar.

This is totally unacceptable. Have paid for a car which is not up to specifications it has been advertised as.

 

[viper2ko]

So the Service Centre says that this is the first they have been advised of this being an issue. They are not aware of this having ever been an issue. I then forwarded them an email which I have received from Tesla sales saying that they acknowledged this being an issue on some cars. SC called me back saying yes, they are aware of the issue, but dont have a timeline on when this will be resolved. I find that unacceptable given this problem has now been going on for months.

1. Have sent Elon a tweet (hopefully he reads it)
2. Have escalated the issue to an executive through My Tesla

Suggest others should be doing something similar.

This is totally unacceptable. Have paid for a car which is not up to specifications it has been advertised as.

I escalated to the executive team and all they did was have the service center called me and tell me that they were aware of the issue and we're compiling a list of vehicles and they would come up with a solution but would not give me a timetable. Honestly I just I think that they are hoping this will get swept under the rug and people will forget.

 

[NAALSET]

Well, I am not going to let them do that....out of principle. They have admitted its an issue, so are legally bound to solve it within a reasonable time-frame. They can’t take months and months...

 

[viper2ko]

Well, I am not going to let them do that....out of principle. They have admitted its an issue, so are legally bound to solve it within a reasonable time-frame. They can’t take months and months...

Agreed. It annoys me when I see people here comment that the adaptive lights aren't great anyway or it's not a big deal. If they aren't going to give us them then we should get credit back or something for them

 

[nime01]

Not the best picture because it's parked outside right now, but you can sort of make out the top row LEDs. I do also have the adaptive light setting in the menu.

I have the top row LEDs (A1, A2, A3 as described earlier) but no adaptive light setting in the menu.
Non-PUP, ordered early August.

Should be a simple software feature upgrade?

 

[NAALSET]

So are these turning lights or not turning lights?

 

[speedy]

They are indeed adaptive lights, assuming you have the options in Controls...

 

[NAALSET]

No. Don’t have in the menu. But I think these are adaptive lights....and just need the menus updated....wanted to confirm if others agreed with me that the actual hardware already exists in the car.