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You shouldn't need to use the card. Phone key works via Bluetooth. The app issue is with Tesla's servers and only affects app functions that need Internet access (remote climate, remote unlock, etc.).
You phone key operates over Bluetooth. It doesn’t use internet access so there’s no impact on this function when Tesla server goes down. Just don’t close or log out of your app because you would need to server to log back in again.
What would have happened if you needed to get in your car and your App was logged out for some reason during the outage? Would you have been able to get in your car?
What would have happened if you needed to get in your car and your App was logged out for some reason during the outage? Would you have been able to get in your car?
That’s what the key card in your wallet is for. Take it out of your wallet, tap the spot for it on the pillar between the driver and passenger windows to unlock, tap it on the center console to drive.
That’s what the key card in your wallet is for. Take it out of your wallet, tap the spot for it on the pillar between the driver and passenger windows to unlock, tap it on the center console to drive.
This is what happened to me yesterday. With all the Android app issues I thought it was my phone that was having issues. Force close the app, no improvement. Clear app cache, no improvement. Clear app data (effectively logging me out), no improvement. Then couldn't log back in, thought I was putting in the password wrong, password reset. The reset email was massively delayed and then I saw all the news on it, but by that point my phone key was toast until logging back in. I had my key card in my wallet so got in fine. But really really annoying.
I got it today. Maybe the Tesla site is overwhelmed with Model 3 inquiries since the Standard Battery became available for order. Same message from my Model S.