Sorry for the long post, but it’s worth reading:
We woke up Saturday morning to an assigned VIN for our MYLR that we ordered on August 5, 2022. Our original EDD was January 2023 through March 2023 which was going to work for us and it would potentially be applicable for the EV tax credit (bill wasn’t passed at that time). Since we ordered, the EDD has changed several times and this morning the EDD was between December 20 through December 31st. The strange thing was that the app wanted us to schedule for delivery next week.
The facts seemed misaligned, so we drove to the Tesla Service Center to talk to a human. We talked to a SA that was very nice and she explained that if we wanted to take delivery after January (our original EDD) that we should cancel the order and start over in January. We asked about deferring this VIN and taking the next available one and she indicated that this is an option. It wasn’t made clear to us on how to do this, but it sounded like we needed to reply to a text that would be coming from Tesla at a later date.
Upon arriving back home, we received a text from the SA (that we just talked to) asking us to schedule a tentative appointment for pickup (next week) along with a second text with her contact information and for us to contact her if we have any questions. My wife and I were both confused, so I responded with the desire to defer on this VIN while keeping our account open. The next text indicated that we needed to respond with the words “MOVE ON” , which would place a 7 day hold on the account and that we’d have to take the next assigned VIN or be subject to cancelation. I replyed to the text with the words “MOVE ON”. After several seconds, we got another text that said the hold was complete and that since our initial EDD started in January that the account would remain on hold until after that date unless we unlocked it. All of these texts from Tesla appeared to be “canned” responses.
So, It appears that Tesla is honoring the original EDD if it fell after January 2023, but they aren’t being forward with this information. Others on this forum have placed holds until January and this is probably why/how it’s done.
On the positive, we are now on a hold until after January 1st and I now have an idea for a vanity license plate: “MOVE ON”.