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What were the safety defects?
Just got my VIN 59XXX
MY LG AWD - Midnight Silver Metallic
20" Induction Wheels
Black Interior
Ordered on 9/17/20
Got VIN via portal just a short time ago.
Miami, FL
Congratulations ...!!!!!FINALLY - got my MY from Mt. Kisco today.
Went down on Sunday for the original delivery and they could not give me the car due to issues with the insurance card (that could have been resolved before I showed up if anyone bothered to look at the card when I uploaded it)
Found a few issues, nothing major. Was pleasantly surprised. Arranged another appt for Tuesday, they said they would fix the issues in the interim. They didn't.
Today's experience, once I simmered down from their lack of fixing the items, went well. I believe it was due to the smaller crowds and a different SA.
They said they gave me the 1K free supercharging, for taking delivery before then end of Sept, and it should show up in my acct in about 2 weeks. Based on their past non-actions, I fully expect NOT to get it. However, they did allow me to enter in a referral code and that showed up immediately. BTW, I ordered back in Nov of 2019. At that time they were not accepting referral codes on the MY. That supercharging showed up in the account immediately.
My app was populated with the car before I left the center, something the SA said would take 24 hours.
So, now that's all behind me. I look forward to driving the car, first driving impressions are terrific.
One thing I learned, if something is not working properly, not responding, not setting up correctly, try rebooting the screen. When I first inspected the car, I couldn't get the FM radio to play. My pandora via bluetooth worked fine. Rebooted the screen, all was good. Tried pairing my wife's phone, wouldn't hold the connection, wouldn't respond to her profile. Rebooted the screen and all was good!
Thanks everyone here for lending an ear and pointing to solutions. It's a great community, something Tesla has going for it.
FINALLY - got my MY from Mt. Kisco today.
Went down on Sunday for the original delivery and they could not give me the car due to issues with the insurance card (that could have been resolved before I showed up if anyone bothered to look at the card when I uploaded it)
Found a few issues, nothing major. Was pleasantly surprised. Arranged another appt for Tuesday, they said they would fix the issues in the interim. They didn't.
Today's experience, once I simmered down from their lack of fixing the items, went well. I believe it was due to the smaller crowds and a different SA.
They said they gave me the 1K free supercharging, for taking delivery before then end of Sept, and it should show up in my acct in about 2 weeks. Based on their past non-actions, I fully expect NOT to get it. However, they did allow me to enter in a referral code and that showed up immediately. BTW, I ordered back in Nov of 2019. At that time they were not accepting referral codes on the MY. That supercharging showed up in the account immediately.
My app was populated with the car before I left the center, something the SA said would take 24 hours.
So, now that's all behind me. I look forward to driving the car, first driving impressions are terrific.
One thing I learned, if something is not working properly, not responding, not setting up correctly, try rebooting the screen. When I first inspected the car, I couldn't get the FM radio to play. My pandora via bluetooth worked fine. Rebooted the screen, all was good. Tried pairing my wife's phone, wouldn't hold the connection, wouldn't respond to her profile. Rebooted the screen and all was good!
Thanks everyone here for lending an ear and pointing to solutions. It's a great community, something Tesla has going for it.
Small paint chip on the inside edge of rear passenger door
That is interesting. It was on the part of the rear door that tucks under the front door. Photo attached.This is interesting, we picked up our Blue Y today in AZ and it too had a small chip/paint defect on the edge of the rear passenger door - the edge between the front and rear door. I wonder if something on the line was nicking the door while it was being painted or being installed. I just find it interesting you had an issue on the same door - but not sure if yours is in the same spot.
Great to hear you had a positive experience.Took delivery a few hours ago at Tyco in Virginia, no serious defects to speak of. Blue/black LR, Gemini, Tow hitch, Autopilot/no FSD.
The frunk lid appeared to have already been adjusted (bolts were worn), and looked great.
The driver's side passenger door was slightly misaligned, and borderline for spec (tech brought a sawtooth-looking gap gauge out). Despite being borderline, the tech adjusted it on the spot and I’m very happy with it. Lift gate was a little high on one side, but bumper adjustment took care of it.
Small paint chip on the inside edge of rear passenger door, also patched on the spot. I had asked to be comped a paint repair kit to fix it myself, but no luck... Can’t blame a guy for asking!
There were four smudges or fingerprints on the interior roof lining, and sales advisor took care of them as I inspected the car. Despite lots of deliveries, the Tyco staff were all very accommodating!
Here's my timeline: Ordered 8/23, 48xxx VIN 9/8, delivery delayed from 9/25 to 9/29. For those in VA, the referral miles showed up in my account as well.
Hey PagodaY, curious .. what's your car's build date?
WOW!!!! The Blue looks amazing in the AZ sun. Waiting for my Blue !!!Picked up our Blue/Black, 19" with tow yesterday in Scottsdale, AZ. Went well, just a few minor things to have them look at, but if they didn't fix them, wouldn't be an issue to me. I've never had a brand new car that didn't need some type of adjustment to something when I bought it. And honestly, never really scrutinized my vehicles as much - just wanted to make sure it didn't have any real glaring issues.
Will be getting tint on Friday (front, rear, hatch) and then a road trip to Sedona, AZ on Sunday!
Pics or it didn't happen:
View attachment 593844 View attachment 593847 View attachment 593845 View attachment 593846 View attachment 593848
Took them a while to find out, but eventually they told me the build date was 9/12. VIN 048xxx
Took it in today to apply PPF, the installer noticed a small "ding" on the hood. I certainly didn't see it there when we picked up the car, and I really had to strain my eyes and imagination to see it when he pointed it out. Oh well, if it's that small, I'm not worrying about it.
Was planning to post an update about my end of Q3 delivery experience here so I figure I'll just post it now since I believe it is very applicable to your quality concerns.
I ordered a white/white, LR, gemini wheels Model Y w/ autopilot on Monday 9/21. Got the VIN the next day (crazy) and was asked to schedule delivery on Saturday 9/26. Super speedy timeline. I was also wary of the quality issues I had seen online with model Ys, but I was so excited to take delivery of this car that I had honestly convinced myself that I would overlook quality concerns of the vehicle if they were few and/or minor.
Saturday comes. We drive over to Orlando-Eatonville in the morning to take delivery. VIN 49978 is shown to us and it is clear that absolutely no type of inspection was done to this vehicle prior to us looking at it. Numerous quality concerns and two defects that actually made the vehicle unsafe to drive (Tesla associate said he could not let us drive the vehicle off the lot until they fixed them).
Defects on this vehicle (see photos): Panel gaps all around the car (frunk and doors were the worst), misaligned headlights, panels not flush with each other, stains and scuffs on back seats, dirt on both sides of the headliner, grease (?) on center console, gap between passenger side window glass and seal, misaligned back seats, and scratched tail lights.
We refused delivery and are back in the queue with a 5-9 week delivery timeline. We will definitely ask for them to do a thorough PDI this time prior to driving all the way to Orlando and back. As excited as we are to own a Model Y, if Tesla can't get it right this time I think we are just going to cancel the order.
Sincerely hope you have a better experience than we did.
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Just got my VIN 59XXX
MY LG AWD - Midnight Silver Metallic
20" Induction Wheels
Black Interior
Ordered on 9/17/20
Got VIN via portal just a short time ago.
Miami, FL